I've used the iTunes Music store since it opened and never had any problems until about two weeks ago, now I get constant -50 errors and I can't download my music, plus I don't get full previews I only get maybe 10 or 15 seconds of preview then it cuts off.
Very frustrating.
I got the error with 3 different Macs, thru two different ISPs. I got the error with both iTunes 4.7 and 4.7.1. Got the error on a Windows box as well.
Others seam to be having the same problem with no luck on fixing it, it seems like an Apple / Akamai problem. I've even had problems downloading other content from Apple's site as well like movie trailers or watching the MWSF Keynote stream and in the past I've never had any problems with Apple's site.
If you have any of these problems please report them to Apple, it may help them find a fix.
From Apple's forums:
http://discussions.info.apple.com/we...YZ.2@.68a4e9d5
Topic: If you are receiving error (-50)...
Original Message ( Posted Jan 26, 05 11:24 am )_New!
Gayle B.
Moderator
Joined: May, 2002
Posts: 2968
Texas
We are working to identify the cause of the (-50) error that some customers are receiving while trying to download music from iTMS.
If you are receiving this unknown error occurred (-50) when downloading or previewing music, please email the following details to me at
gayleb@mailinfo.corp.apple.com
1) Time (hour and minute) you received the (-50) error -Please include what time zone you are in.
2) The IP address you are using. You can get this by visiting
http://www.whatismyip.com/
3) The file(s) that you were trying to preview or download -Include artist name, song title and album name.
Thank you,
Gayle
Customers Posts:
http://discussions.info.apple.com/we...YZ.2@.68a48e58
http://discussions.info.apple.com/we...ra.0@.68a58528
Post from Apple's forum:
RE: -50 error still
( msg # 11.: Posted Feb 2, 05 9:50 am )_ New!
Dave Sawyer
Level 4
Joined: Jul, 2000
Posts: 23843
Apple is working with Akamai on the problem. Akamai appears to be having some serious problems with their distribution network - they also have had problems with the MacWorld keynote stream - and it's taking time to work out the cause and arrive at a fix.
Hang in there. I know it's frustrating, but the issue is being worked on. The problem at this point, though, appears to be largely out of Apple's hands but rather up to Akamai to fix.
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