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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Office 10.1.6 personalize every startup

Office 10.1.6 personalize every startup
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jay999
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Join Date: Mar 2000
Location: jersey city
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Mar 9, 2005, 12:37 PM
 
OS10.3.5 OSV.X 10.1.6 update,
I originally had only entourage intsalled. I installed word and excel and found i had to update office to 10.1.6 to get the apps to run. Problem is when i startup either excel or word I am asked to re-enter the personal information before those apps startup. This happens everytime I startup word and excel. Entourage which was previously installed does not have this issue. Any ideas?
     
jay999  (op)
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Mar 9, 2005, 06:19 PM
 
I deleted all of the prefs as well as the invisible OfficePID file (when all apps were closed) and still have the problem. The only other option I can think of is to reinstall office then update it to 10.1.6 but I dont know where the serial number is.

j
     
   
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