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Email becoming corrupt and is in MIME format
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Forum Regular
Join Date: Sep 2000
Status:
Offline
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I am having a very odd problem. Yesterday everything was great with my mac, but this morning I needed to email out an attachment. I did this through entourage like always and it seemed to send fine. Soon after I sent the email I recieved a phone call from my colleague, who is also on a mac. Apparently the attachment arrived in mime format (instead of .doc). Also the text within the email was corrupt, with odd symbols and was cut off. I have now tried sending my email from two different email accounts and from entourage and mail and the same thing continues to occur regardless of where I send the email to. Curiously another colleage I emailed yesterday discovered this problem today also on his machine (also a mac).
Any help on this would be HUGE! Thanks so much.
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Professional Poster
Join Date: Jul 2001
Location: New York, NY
Status:
Offline
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MIME refers to the email format, not the attachment.
I'm not sure what or why the problems are happening, but try zipping the word document before you send (or if the attachment has a name with spaces or extra punctuation, it might be worth re-naming the attachment to something easier for servers to recognize and understand)
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cpac
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Forum Regular
Join Date: Sep 2000
Status:
Offline
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cpac,
Thanks for your suggestions. It has happened with several emails with different attachments. For all of them, the message is being trundicated and corrupted. Also the attachment is being changed to having a MIME extension.
My biggest concern is that this is occuring on two different macs that have emailed each other recently.
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Professional Poster
Join Date: Jul 2001
Location: New York, NY
Status:
Offline
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Originally posted by parkds:
cpac,
Thanks for your suggestions. It has happened with several emails with different attachments. For all of them, the message is being trundicated and corrupted. Also the attachment is being changed to having a MIME extension.
My biggest concern is that this is occuring on two different macs that have emailed each other recently.
I understand that.
Even though it's a mac on both ends, the email servers the email and attachment are being passed through are almost certainly not macs, and might be having trouble with unfriendly file names.
For example, some email gets messed up if it has an attachment with more than one period in the attachment's name (virus software sometimes sees this as an attempt at a trojan), some software cant handle really long file names, and lots of software cant handle spaces or various punctuation marks in file names.
Even if it worked between the two macs before, one or the other's ISP may have changed the software that's running on their server.
So try doing as I suggested - zipping the .doc file (or whatever else) and/or giving it a nice, short, punctuation free (except for the file extention), and putting the attachment at the very end of your email (i.e. not putting any text after/below the attachment). If that works, then you know that the problem was not doing one of those things, and you can experiment to see what does work.
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cpac
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