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Apple Remote Desktop Question
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Registered User
Join Date: Apr 2005
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Apr 8, 2005, 12:52 PM
 
Hello,

I just purchased a new powerbook earlier this week. I cloned my applications over from the old machine to the new one. When I launched ARD, it asked for a serial number. I put in the serial number and the application launched. I closed it down and relaunched it, low and behold it asked for a serial number again. I checked in the preferences, and found no ARD Application preferences. Is there a work around to this?

Thanks, Anthony
     
Mac Elite
Join Date: Nov 2001
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Apr 8, 2005, 03:32 PM
 
Originally posted by YY911DC:
Hello,

I just purchased a new powerbook earlier this week. I cloned my applications over from the old machine to the new one. When I launched ARD, it asked for a serial number. I put in the serial number and the application launched. I closed it down and relaunched it, low and behold it asked for a serial number again. I checked in the preferences, and found no ARD Application preferences. Is there a work around to this?

Thanks, Anthony
I imagine the license key would go in /Library/Preferences, not in ~/Library/Preferences (your home folder). Not 100% sure though.

But ARD is a machine-specific application and would need preferences stored at the MACHINE level, rather than at the "per user" level.
     
Fresh-Faced Recruit
Join Date: Aug 2002
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Apr 10, 2005, 11:57 PM
 
What version of osx is on the new pb and what version of ard is it? I've seen/read about a lot of problems using older version of ard with 10.3.8. Make sure you've updated to the latest version.
     
Registered User
Join Date: Jan 2005
Location: there are days when I wake up and thats exactly my question
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Apr 11, 2005, 08:24 AM
 
Originally posted by YY911DC:
Hello,

I just purchased a new powerbook earlier this week. I cloned my applications over from the old machine to the new one. When I launched ARD, it asked for a serial number. I put in the serial number and the application launched. I closed it down and relaunched it, low and behold it asked for a serial number again. I checked in the preferences, and found no ARD Application preferences. Is there a work around to this?

Thanks, Anthony
Did you mess up the permissions in the cloning process so that maybe the licence could not be written to the drive? Repair permissions should fix this.
     
   
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