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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Safari and the Keychain

Safari and the Keychain
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Mac Enthusiast
Join Date: Jan 2005
Location: Austin, Texas
Status: Offline
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Apr 18, 2005, 01:12 PM
 
Have a problem:

When some of our ppl use Safari the keychain dialog pops-up over and over again while browsing. Hitting cancel has no effect.

The accounts our users login to has NO password, however when you just hit [ENTER] at the dialog (effectively putting in no password) it cry's foul and says the password is incorrect.

Any thoughts?
     
Clinically Insane
Join Date: Oct 2001
Location: San Diego, CA, USA
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Apr 18, 2005, 02:15 PM
 
Did the user use to have an actual password? If you change a user's password from another account, the old keychain password will stay behind. Try changing the password from within that user account and see if it works then.
Chuck
___
"Instead of either 'multi-talented' or 'multitalented' use 'bisexual'."
     
Mac Enthusiast
Join Date: Jan 2005
Location: Austin, Texas
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Apr 18, 2005, 10:44 PM
 
Originally Posted by Chuckit
Did the user use to have an actual password? If you change a user's password from another account, the old keychain password will stay behind. Try changing the password from within that user account and see if it works then.

TTT

No password changes or anything. I hope v1.3 fixes it cause some users are still on IE.

Either that or we will have to give them passwords.
     
Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
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Apr 19, 2005, 02:15 AM
 
This issue used to crop up for my brother until he got tired of Safari nagging him and chose to put a password back on his account. If you have updated to 10.3.9 and have run Keychain First Aid (found in the Window menu of Keychain Access) but you're still experiencing this issue, you have three options:

1. Either assign passwords to the accounts in question, or,

2. Turn off all Auto Fill in Safari and delete the Auto File entry in the keychain using Keychain Access. That should stop Safari from attempting to decrypt the keychain. As a last resort,

3. Use a third party browser (anything other than IE, of course).

I'll edit this post if I find a better fix. Interestingly, while my brother had this problem, two other accounts that do not have passwords function normally. I believe this is likely due to the fact that my brother's account once had a password, whereas the other accounts were created without any passwords. If I were trying to fix this issue, I would definitely try Keychain First Aid.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
Mac Enthusiast
Join Date: Jan 2005
Location: Austin, Texas
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Apr 21, 2005, 10:15 AM
 
Keychain First Aid did the trick for one user. I had to find the ORIGINAL password from 3 years ago but it worked.

For the other user I simply deleted the "login" keychain and had it recreate it. Essentially you want the keychain unlocked for Safari to access it.

Rockin.
     
   
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