[jhersco]

I can't play QuickTime video in Safari. For example, I can't watch movie trailers on Apple's QuickTime site. I get an "unable to load plug-in" message, whenever I go the QuickTime page or try to view any movie on it. In Firefox, the page loads without an error message and movies work just fine. Any help will be much appreciated.
FYI: Running Mac OS X v10.3.9 with Safari v1.3. The QuickTime 7 plugin is in the Library/QuickTime folder.

[theyetti]

i used the software update and updated QT to 7 and software updater and now i can't open iTunes or quicktime.. can't update iPod and can't watch any movie's. does anyone have any suggestions as how to fix this problem? or will i have to unistall them and reinstall?

[cantona7]

i too have a problem with quicktime 7 but it is within itunes. if i try to play a music video, all i get is a black itunes screen where the video should be. does anyone know how reinstall quicktime?

thanks

[cantona7]

ok fixed it. found this..

http://www.apple.com/support/downloa...lerformac.html

then reinstall of quicktime7 (downloaded not via su)

hope it helps you too.

[OptimusG4]

Originally Posted by cantona7

ok fixed it. found this..

http://www.apple.com/support/downloa...lerformac.html

then reinstall of quicktime7 (downloaded not via su)

hope it helps you too.

I just removed my QT preferences and all was well again, without having to follow the above steps. See if that works for you too