Is anyone using
Centennial successfully on OSX? Centennial is an asset management package that is supposed to be cross-platform. We've been running it for a while on our Windows machines with very little problem but now we're starting to test it with our OSX machines in our Education sector we've run into no end of trouble.
Basically, Centennial goes off, gathers details about the hardware on your Mac, the software installed and the usage of the packages and then transmits it off to a management server.
We can get it doing hardware and usage audits OK but can't get it to successfully complete the software audit. It builds the sw file to about 34,000 lines (1.42Mb) but doesn't transmit it up to the server.
We got some feedback from Centennial themselves and their suggestion was that we weren't leaving it long enough to complete the software audit. So on one of our test machines we did a brand new install last thing on Friday afternoon, thinking that if we left it all weekend it'd either prove or disprove the 'not leaving it long enough' idea.
Came in this morning to find that the two Centennial services had stopped running on the eMac we were testing.
We've done a bit more poking around with it today and for some reason now each time we deploy the software to this particular test machine, the two services start, the audit runs, the hardware and usage data is transmitted back, then the two services stop. And it gets worse, it actually deletes all local directories associated with Centennial!
Three times this afternoon we have reinstalled the software and three times it seems to have uninstalled itself. The weird thing is that it always happens between 8 and a half and 9 minutes since we reinstalled.
I'm pulling my hair out here and the company keep saying stuff like 'you didn't leave it long enough' and 'you need to be logged in as root to install' and 'you need to be running 10.3 and above' all of which I'm doing.
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