[bibbyisageek]

Hi there,

I've just switched from windows to mac (powerbook os x 10.3) and after 6 months or so or hassel free, effortless use I realise I don't really have a clue what to do when things go wrong. I've been using Stickybrain for a few months and upgraded from 3.5.0 to 3.6.0 (not sure why).

After the upgrade when I try and log in i get 'Unable to connect to database. Unable to connect to the database because: Incorrect password'. I am then unable to access the application. I've used SB quite a bit and as you can imagine I've got loads of stuff i really don't want to lose.

I've had a look on the web and believe i need to uninstall SB and then reinstall it but first i need to save my SB database. I'm really a bit lost as to what i should do or how i should do it. Any help would be hugely appreaciated (even if it is read the book "mac os for dummies").

thanks

[CatOne]

You should be able to uninstall SB (DO NOT select "uninstall database"!), re-install 3.5, back up the data base (unless you were thinking and did this ahead of time, which you should 100% ALWAYS do when upgrading), uninstall 3.5, install 3.6, and restore the database from the backup.

Easy.