[sknapp351]

Immediatly following an archive and install I attempted to start iChat. It went through the first time dialog boxes asking for account info and such, but when it got to the box asking about jabber messenging it started to become slow in response. The next box was about Bonjour messenging and there it hangs. Activity monitor says both iChat and iChat agent are not responding (red), and my processor is maxed out in activity. The Powerbook gets REAL hot.
I tried deleting the preference files for iChat, but that did nothing.
Any ideas? Thanks
Sam

17" Rev. A 1 GHZ Powerbook
10.4.2
iChat should be newest version (3.0 or 3.0.1 ?) Software update shows nothing new.

[irockdabari]

My goodness... I just asked a smiliar question, and no one knows the answer... we're doomed!

[sknapp351]

I ended up with a clean insatll. Needed my computer to function right away, and had no other ideas of what to do. I was having a few minor glitches with other apps like mail.
Oh well.
Sam

[macman2020]

I'm curious... Could you please list the contents of the directory:

/System/Library/Frameworks/InstantMessage.framework/iChatAgent.app/Contents/Resources

I might have an idea what this is, thanks!

[sknapp351]

AFter the clean install there doesn't seem to be a folder labled instantmessenger in the frameworks folder..... I don't know if there is supposed to be at all times. I was having other little issues also anyway. Thanks though
S

[macman2020]

If you open the terminal and type:

cd /System/Library/Frameworks <press enter>

then type

ls <press enter>

Can you post what results here?
Do you see an "InstantMessage.framework" in there?

Thanks!

[macman2020]

If you do, following the previous terminal commands:
cd InstantMessage.framework <press enter>

then do that :
ls <press enter>

again, and let us know what appears

[sknapp351]

I am now trying to learn command line more. It was listed and here are the contents:

sam-knapps-powerbook-g4-17:/System/Library/Frameworks/InstantMessage.framework Sam$ ls
InstantMessage Resources Versions iChatAgent.app

Hope that helps.
S

[macman2020]

That's almost there!
can you do what you just did, then after that
cd iChatAgent.app/Contents/Resources/

This will take you into the the "iChatAgent" application, inside resources.
from in there, can you once again 'ls' to see what is in the directory.

Thanks

[sknapp351]

Here ya Go.

sam-knapps-powerbook-g4-17:/System/Library/Frameworks/InstantMessage.framework/iChatAgent.app/Contents/Resources Sam$ ls
AIMAccountDefaults.plist JabberGenericPerson.tiff
AIMDefaults.plist SubNetDefaults.plist
AIMErrorTable.plist SubNetGenericPerson.tiff
AIMGuy.tiff iChat.icns
DefaultDefaults.plist iTools.tiff
English.lproj iTunesNowPlaying.scpt
JabberAccountDefaults.plist iTunesNowPlaying.scpt.txt
JabberDefaults.plist
sam-knapps-powerbook-g4-17:/System/Library/Frameworks/InstantMessage.framework/iChatAgent.app/Contents/Resources Sam$


S

[macman2020]

Ok, that's interesting, I was thinking the "DefaultDefaults.plist" file might not be there, but it seems to be!

Let's try something else
if you type this in the terminal, let's see what happens:

killall iChatAgent [this will kill any running versions of the iChat backend]
/System/Library/Frameworks/InstantMessage.framework/iChatAgent.app/Contents/MacOS/iChatAgent [this will run iChatAgent from within the terminal!]


Does anything like this appear?
2005-08-02 19:00:50.882 iChatAgent[637] *** Assertion failure in RegisterDefaults()
2005-08-02 19:00:50.883 iChatAgent[637] *** Uncaught exception: <NSInternalInconsistencyException> Couldn't load DefaultDefaults



Do you see an error like that? Of so, do any appear, or does it launch fine?

Also, can you open the Utilities folder, in your Applications folder, and pop open the "Console" application. That might post some useful information there too! Anything that has iChat, or iChatAgent attached to it.

We'll get this fixed

[Waterman]

A tangentially related question:

When I start iChat, I get the message "Could not connect to AIM: Your screen name has been suspended and can not be used to log in". Anyone know who to contact to get my account back online? I have no idea why it was suspened, although about six months ago I got my parents off AOL and onto DSL (and my screen name was the master account screen name).

Anyway... if anyone's seen this problem and knows of a solution, I would greatly appreciate any advice. Thanks!

[djkonkle]

Originally Posted by macman2020

Ok, that's interesting, I was thinking the "DefaultDefaults.plist" file might not be there, but it seems to be!

Let's try something else
if you type this in the terminal, let's see what happens:

killall iChatAgent [this will kill any running versions of the iChat backend]
/System/Library/Frameworks/InstantMessage.framework/iChatAgent.app/Contents/MacOS/iChatAgent [this will run iChatAgent from within the terminal!]


Does anything like this appear?
2005-08-02 19:00:50.882 iChatAgent[637] *** Assertion failure in RegisterDefaults()
2005-08-02 19:00:50.883 iChatAgent[637] *** Uncaught exception: <NSInternalInconsistencyException> Couldn't load DefaultDefaults



Do you see an error like that? Of so, do any appear, or does it launch fine?

Also, can you open the Utilities folder, in your Applications folder, and pop open the "Console" application. That might post some useful information there too! Anything that has iChat, or iChatAgent attached to it.

We'll get this fixed

I am having the exact same problem and when I ran iChat in the terminal, I did receive the same error that you pasted. How do we fix this?