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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Tiger Mail -- SMTP Auth problems

Tiger Mail -- SMTP Auth problems
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Join Date: Sep 2000
Location: Rochester, NY, USA
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Sep 4, 2005, 04:17 PM
 
I guess I really have two questions.

The first question: Is there a way to get a really verbose log of what takes place suring an SMTP session? I'm thinking along the lines of an actual dump of the session, with all the SMTP commands and responses intact.

The reason why I need this is that I'm in the process of switching ISP's, and my new one blocks outgoing Port 25 accesses and wants you to send all your mail from other E-mail addresses through their SMTP server. Instead of using an SMTP server outside the ISP, they tell me to connect to their SMTP server and use password authentication, with my full e-mail address as the username and my mail password as the password. That's pretty standard, as far as I can tell.

But even though I seem to have everything set up properly, it doesn't seem to work. Mail's "Connection Doctor" tells me that logging into the SMTP server failed. (I can log into the SMTP server without authentication, but then I can only send E-mail for my ISP's domain...)

When I call my ISP, all they can tell me is that everything seems to be configured correctly in my preferences, and that they have no clue why it's not working. And they'd love it if I could give them a more specific idea of what's going on..... Hence my request for a detailed connection log!

Any thoughts?

Thanks!

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Join Date: Sep 2000
Location: Rochester, NY, USA
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Sep 5, 2005, 09:41 PM
 
Well, we managed to work around the problem -- we were able to change the port on the remote SMTP server to be something other than 25.

I still can't do an authenticated login into my ISP's SMTP server, though. It would be nice to get a dump of Mail's SMTP traffic to try and debug this....

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