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SunSeeker · Nov 10, 2005, 03:54 AM

Since itms Australia I am unable to log into the itms.
Everything works fine if I am logged in under another account so I assume that one of the prefs files could be deleted to fix it, but I have tried to do this via a spotlight search with no success.

Any idea which file I should delete and where it lives in my Library?

TIA

Randman · Nov 10, 2005, 03:58 AM

Go into iTunes and click on account preferences. Check that everything is indeed correct. If it is, you may still want to change something (re-enter your postal code, for instance) and save. See if that works.

SunSeeker · Nov 10, 2005, 04:47 AM

Thanks, but I don't see that option until after I have logged in.
I did try changing my settings last week while logged in through another OSX user account. The changes were saved, but the same thing happened when I tried to log in through my main OSX user account.

I always get an error 400 and a message to try back later

Randman · Nov 10, 2005, 05:57 AM

Check your port sharing? Your internet provider may be blocking it.

SunSeeker · Nov 10, 2005, 06:20 AM

Do you mean under Preferences>Sharing. If so my Firewall is off and if my ISP was blocking then wouldn't other OSX user accounts also be blocked in the same fashion.

SunSeeker · Nov 13, 2005, 06:16 PM

I may have deleted the wrong plist file previously as I have other users and other OSX installs on multiple volumes.
I did a new search for files modified today with itunes in the name and deleted the single plist file that was found.

Success

Thanks anyway