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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Setting up Entourage and Exchange. Pls help

Setting up Entourage and Exchange. Pls help
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Dec 14, 2005, 09:53 PM
 
My wife's company uses an Exchange server and she hates using Outlook Web Access to connect from home. It is slow and has approximately zero features when using Safari. So, I am trying to setup Entourage for her so that she can have a fairly full feature client at home.

Her IT people are pretty unhelpful as they don't see any need for her to use anything other than OWA so I am working with minimal information. Essentially, she can connect through Safari using OWA, so I have the web address and I, of course, have her email, user ID and password. I think that Entourage essentially functions as a glorified OWA client, so I don't think it should be too hard to set up, but I can't get it working.

I have selected New Exchange Account and entered in her email, user ID and password and just about everything I can think of for the domain (based on the URL when she logs into OWA using Safari), but it can't seem to get the information that it requires.

Can anyone provide some tips on things I might try?

thanks,
kman
     
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Dec 14, 2005, 10:03 PM
 
I'd guess the actual dns name of the Exchange server is different than that of the OWA gateway; the actual Exchange server may not even be publicly addressable (i.e. you'd need to VPN into the corporate network, but that would be difficult since they sound unhelpful).
     
kman42  (op)
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Dec 14, 2005, 10:05 PM
 
Huh. For some reason I thought Entourage just acted as an OWA client. She does have to go through a WebVPN prior to signing on to OWA. Hmm...
     
kman42  (op)
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Dec 14, 2005, 10:18 PM
 
WebVPN only lets you connect to sites linked to from WITHIN the browser, right? Or is it system-wide once you log in? In other words, if she logs in to the corporate network using WebVPN will all traffic go through the VPN making it possible to use Entourage if I can find the correct internal domain name?

Alternatively, I have the Cisco VPN software on my computer so that I can connect to my university network. Could I configure it to connect to my wife's corporate network since I have her username and password that she uses through WebVPN?

kman
     
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Dec 14, 2005, 10:53 PM
 
Originally Posted by kman42
WebVPN only lets you connect to sites linked to from WITHIN the browser, right? Or is it system-wide once you log in? In other words, if she logs in to the corporate network using WebVPN will all traffic go through the VPN making it possible to use Entourage if I can find the correct internal domain name?

Alternatively, I have the Cisco VPN software on my computer so that I can connect to my university network. Could I configure it to connect to my wife's corporate network since I have her username and password that she uses through WebVPN?
I don't know how finely grained the access controls are, but WebVPN may only allow her to connect to the OWA server. It may allow her to connect to other internal websites, but I doubt it would allow generic VPN access to the internal network.
Ditto for a regular VPN connection; aside from trying there's no way to know if she can login via VPN.
     
kman42  (op)
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Dec 15, 2005, 12:27 PM
 
So I'm trying to use the standard Cisco VPN client to connect to her network. Is the VPN Host going to be the same as the URL for the WebVPN site?

kman
     
   
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