Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Mail crashes upon opening

Mail crashes upon opening
Thread Tools
Fresh-Faced Recruit
Join Date: Nov 2005
Location: the midwest
Status: Offline
Reply With Quote
Dec 17, 2005, 10:32 PM
 
This is BAD.

I had Mail set up to read two IMAP accounts. iTunes did something weird and my whole system hung so I had to restart my Mac, and ever since, whenever I open Mail, it quits within a few seconds. During that time I'm able to click on things, then it just up and quits.

I have deleted the preferences file. I have deleted the mailbox files and folders in ~/Library/Mail. I have accessed the IMAP accounts via webmail and deleted the most recent messages. I can access both accounts via Entourage, but Entoruage sucks and can't see the subfolders in my inbox, so I need to get Mail working again.

Any ideas? I'm running 10.4.3 on a 12" powerbook 867 MHz.

Thanks!
     
Fresh-Faced Recruit
Join Date: Nov 2005
Location: the midwest
Status: Offline
Reply With Quote
Dec 17, 2005, 10:37 PM
 
PS I should add that just out of curiosity, I unplugged the ethernet cable, and lo and behold, Mail did not crash. I plugged it back in, and Mail crashed as it was trying to connect to the second IMAP account. (the one with the inbox subfolders)

What's the deal? I have been using Mail with these accounts and these settings for a couple years now with no problems. Why is it crashing all of a sudden?
     
Fresh-Faced Recruit
Join Date: Nov 2005
Location: the midwest
Status: Offline
Reply With Quote
Dec 20, 2005, 04:56 PM
 
bump

Nobody has any suggestions? I'm getting ready to give up and get a gmail account...
     
Fresh-Faced Recruit
Join Date: Nov 2005
Location: the midwest
Status: Offline
Reply With Quote
Dec 20, 2005, 07:22 PM
 
Looks like I'm talking to myself but... I discovered Mozilla Thunderbird, which is working with both accounts with no problems, and handles IMAP a lot better than Mail ever did. So, problem solved.
     
Senior User
Join Date: Jun 2002
Location: Albuquerque, NM
Status: Offline
Reply With Quote
Dec 21, 2005, 08:43 AM
 
not that I have an answer for you but I just want to confirm if you disabled/removed the second account then Mail wouldn't crash on startup?
     
Fresh-Faced Recruit
Join Date: Nov 2005
Location: the midwest
Status: Offline
Reply With Quote
Dec 21, 2005, 12:28 PM
 
Originally Posted by nerd
not that I have an answer for you but I just want to confirm if you disabled/removed the second account then Mail wouldn't crash on startup?
When I disabled the second account, it wouldn't crash... as much. With the second account enabled, it crashed 100% of the time. With it disabled, it crashed about 10% of the time, mostly when I clicked on IMAP folders other than the inbox. With both accounts disabled, or airport/ethernet disabled, it doesn't crash at all. But I am able to read and move files and everything in Thunderbird with no problems at all. Thus, I have removed the Mail icon from my dock and switched to Thunderbird.
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -5. The time now is 02:43 AM.
All contents of these forums © 1995-2011 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.7 © 2000-2011, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2