[LoungeFly]

Ever since I have been using Microsoft Entourage for OS X, I have always checked my personal email at home via my iMac. The only time I want to check my personal (.Mac) email from my school-owned iBook is when I fly back to the States for vacations. At that point, I used to just copy my "Office 2004 identities" folder from my Documents folder on to my iPod, and then from there on to the appropriate place on my iBook Documents folder. Just like that, I could access my address book and check my email on the road and keep all my mailboxes up-to-date. When I returned home, I would just reverse the process, replacing the original "Office 2004 identities" on my iMac, since I had updated my mailboxes while I was away using my iBook.

This has worked until this year. Now, suddenly, I can’t access my mailboxes on my iBook.

Once I drag the identities to the iBook’s Documents folder and try to open Entourage, I get the following message: “ This identitiy cannot be opened with this version of Entourage” and then Entourage automatically quits. Removing the identities allows me to start up Entourage, so I know that the application is installed properly.

I then tried using Entouage’s import feature, but when I try to import one of my identities, I get the following error message:

“Entourage could not import all of your information. Import from Microsoft Entouage X could not be completed because an error (-61) occurred. Import from Microsoft Entourage X could not be completed because an error (2) occurred.”

Any ideas as to what is happening? I am running identical versions of Microsoft’s Office 2004 on my iMac and iBook (the license allows for installation on two machines), so how could I be getting a message about an identity not being able to be opened by this version of Entourage? I’m running the same version on both machines! Both machines have the most up-to-date OS software updates installed and I have checked that both versions of Office have been updated fully.

[LoungeFly]

Brain-freeze. Forgot that when I was given a new laptop by my school in November that the tech department doesn't always update all the software. So, my OLD laptop had everything updated. This one didn't and that's why I couldn't access my identities. Once I updated Office 2004, everything worked fine.

Originally Posted by LoungeFly

Ever since I have been using Microsoft Entourage for OS X, I have always checked my personal email at home via my iMac. The only time I want to check my personal (.Mac) email from my school-owned iBook is when I fly back to the States for vacations. At that point, I used to just copy my "Office 2004 identities" folder from my Documents folder on to my iPod, and then from there on to the appropriate place on my iBook Documents folder. Just like that, I could access my address book and check my email on the road and keep all my mailboxes up-to-date. When I returned home, I would just reverse the process, replacing the original "Office 2004 identities" on my iMac, since I had updated my mailboxes while I was away using my iBook.

This has worked until this year. Now, suddenly, I can’t access my mailboxes on my iBook.

Once I drag the identities to the iBook’s Documents folder and try to open Entourage, I get the following message: “ This identitiy cannot be opened with this version of Entourage” and then Entourage automatically quits. Removing the identities allows me to start up Entourage, so I know that the application is installed properly.

I then tried using Entouage’s import feature, but when I try to import one of my identities, I get the following error message:

“Entourage could not import all of your information. Import from Microsoft Entouage X could not be completed because an error (-61) occurred. Import from Microsoft Entourage X could not be completed because an error (2) occurred.”

Any ideas as to what is happening? I am running identical versions of Microsoft’s Office 2004 on my iMac and iBook (the license allows for installation on two machines), so how could I be getting a message about an identity not being able to be opened by this version of Entourage? I’m running the same version on both machines! Both machines have the most up-to-date OS software updates installed and I have checked that both versions of Office have been updated fully.

[Macola]

Never mind--the forum server crapped out again...