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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Quicktime 7.04 with double Help menu

Quicktime 7.04 with double Help menu
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power142
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Join Date: Apr 2003
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Jan 10, 2006, 05:25 PM
 
I updated to Quicktime 7.04 today (running on 10.4.3) and I get two help menus. Anyone else seeing this?
     
Jacke
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Jan 10, 2006, 05:54 PM
 
Do you have DivX installed? If so, what version? If <6, update. If 6, try removing it.
     
MartiNZ
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Jan 10, 2006, 06:39 PM
 
Interesting reply - I'm seeing it and I have DivX 5.2.1 installed. I'm thinking I might just do a whole reinstall soon anyway, and now they've recalled QT 7.0.4 hmmm.
     
TETENAL
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Jan 10, 2006, 06:51 PM
 
DivX 5 caused the double Help menu. It did so in the old QuickTime version as well, you just didn't notice it.

You don't have to do a whole reinstall of the system. Just uninstall DivX 5 (and maybe if you then want to install DivX 6 which fixed the problem).
     
power142  (op)
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Jan 10, 2006, 06:55 PM
 
That worked - thanks!

I didn't even realize I had DivX 5 installed.
     
rickey939
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Jan 10, 2006, 07:07 PM
 
P.S. http://macminute.com/2006/01/10/quicktime-reinstaller/
     
lavar78
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Jan 10, 2006, 07:26 PM
 
It looks like it's back.

"I'm virtually bursting with adequatulence!" - Bill McNeal, NewsRadio
     
   
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