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shadybirdstan · Mar 16, 2006, 10:24 AM

I'm having some issues with Adobe Illustrator CS where my shortcuts do not seem to be working anymore. Some examples of what is not working:

option+dragging to duplicate
shift dragging corners to scale in perspective
using the space bar to navigate around the page

Has this ever happened to anybody else and if so, how did you fix it?

rickey939 · Mar 16, 2006, 10:26 AM

Do you have Entourage up and running when you are within Illustrator CS? If so, close it. Any better?

More info here: http://www.adobe.com/support/techdocs/330664.html

shadybirdstan · Mar 16, 2006, 10:27 AM

No, its not running.

rickey939 · Mar 16, 2006, 10:30 AM

Originally Posted by shadybirdstan

No, its not running.

Okay, what other programs do you have open? Anything?

shadybirdstan · Mar 16, 2006, 10:33 AM

Here are the apps currently running:

Quark
PhotoShop
Extensis Suitcase
iChat
Distiller

shadybirdstan · Mar 16, 2006, 10:34 AM

Here are the apps currently running:

Quark
PhotoShop
Extensis Suitcase
iChat
Distiller

rickey939 · Mar 16, 2006, 10:37 AM

If you quit all of those, and then re-launch Illustrator CS, is the problem gone?

shadybirdstan · Mar 16, 2006, 10:43 AM

No its not and its strange when I option+drag the dual cursors do show up like its going to duplicate but once I release it does not.

rickey939 · Mar 16, 2006, 11:03 AM

Wild, sorry man...I've only seen this issue with some 3rd-party application running in the background.

shadybirdstan · Mar 16, 2006, 11:09 AM

Yea, I can't figure it out. Of course my co-worker caused it somehow because nothing on the machine has changed and I can't even think what to type into Google to fix it.

rickey939 · Mar 16, 2006, 11:11 AM

Can you log in as another user and see if the problem happens?

shadybirdstan · Mar 16, 2006, 11:50 AM

There are no other user accounts

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