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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > 10.4.6 (Intel) breaks Office X

10.4.6 (Intel) breaks Office X
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Fresh-Faced Recruit
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Apr 20, 2006, 06:48 AM
 
SInce installing 10.4.6 (Intel) update I can't get any MS Office X applications to run--they launch, then hang with SBBOD. Have to force quit. Now I can't access my Word/Excel/Powerpoint documents. Any ideas?
MacBook Pro 2.0
     
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Apr 20, 2006, 07:01 AM
 
Party!!!!! Wooo woooo!!!!! Office is DEAD!
     
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Apr 20, 2006, 08:08 AM
 
     
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Apr 20, 2006, 08:21 AM
 
Reinstall Office? The problem may be unrelated to the OS update.
     
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Apr 20, 2006, 06:11 PM
 
I've got Office X with my intel iMac and 10.4.6. Everything is working fine.
     
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Apr 20, 2006, 10:06 PM
 
Originally Posted by hookem2oo7
If you're going to point people to OO.o (which is not very helpful in this thread), please suggest NeoOffice instead.
     
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Apr 21, 2006, 04:20 AM
 
This often fixes (assorted ) Word problems:
With no Office applications running, (turn off Entourage's Office Notifications, too)

Go to your Home Folder > Library > Preferences.

1. Quit Word. Go to your Applications/Microsoft Office X/Templates folder and remove the file "Normal" (just drag it to your Desktop.) This is your Normal template, which defines a lot of the default Styles which may (or may not) control this behavior. Try Word again to see if that makes it behave differently. (If this turns out to fix the problem, but you have a lot of custom Styles or Macros defined in the Normal template, you can open the old Normal template move the ones you want to keep back into the new Normal template that Word will create automatically.)

2. Quit Word. Go to your Home folder's Library/Preferences folder and remove (again, just drag to the Desktop) the "Microsoft" folder. These are the various preference files for all the Office X applications, which may (or may not) control this behavior. Try Word again to see if that makes it behave differently. (If so, you may wish to put all the files back except the word preference files, so as not to change too much of your previous preference settings and customizations.)

Go to: user/library/preferences/Microsoft and then trash: Office Font Cache (11), Word Font Substitutes

Delete the file com.microsoft.Word.plist. Then open the subfolder Microsoft, and delete each file with 'word' it its name.

Also delete the files:

• Carbon Registration Database
• Microsoft Component Preferences
• Microsoft Office Settings
• MS Office ACL
• Office Font Cache
• Office Registration Cache
• Office First Run
• Proofing Tool Preferences

Also copy the Custom Dictionary file to another location and then delete it from here.

Rename your Normal template to "old template" (do a Finder search to make sure no more "Normal" templates exist)--Word will create a new one.
Harv
27" i7 iMac, 10.7.4
Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
     
JKT
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Apr 21, 2006, 02:41 PM
 
Originally Posted by wataru
If you're going to point people to OO.o (which is not very helpful in this thread), please suggest NeoOffice instead.
NeoOffice is even less helpful at the moment - it doesn't work on Intel Macs (yet, which is a great shame as it is much better than OpenOffice.org IMO)! OpenOffice.org, on the other hand, does.
     
   
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