Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Apple Mail keeps asking for a password

Apple Mail keeps asking for a password
Thread Tools
Moderator
Join Date: Feb 2006
Location: on the verge of insanity
Status: Offline
Reply With Quote
Jul 3, 2006, 05:54 PM
 
For both of my email accounts. It seems very sporadic when it does. Even when I click "Remember in Keychain", it still asks. This has been happening since the 10.4.7 update. Anyone else having this problem or know why this is happening?
     
Forum Regular
Join Date: Dec 2005
Location: Florida
Status: Offline
Reply With Quote
Jul 3, 2006, 06:18 PM
 
Originally Posted by Rumor
For both of my email accounts. It seems very sporadic when it does. Even when I click "Remember in Keychain", it still asks. This has been happening since the 10.4.7 update. Anyone else having this problem or know why this is happening?
Sounds like a permissions problem.

If you haven't already, try Repairing Permissions from Disk Utility.
Gee, I hope they're friendly..........
     
Mac Elite
Join Date: Jan 2003
Location: NYC
Status: Offline
Reply With Quote
Jul 3, 2006, 07:22 PM
 
that's my #1 gripe with mail.app. repairing permissions doesn't seem to help, it will just randomly decide to ask me to enter my password again, even if it's in the keychain already. Always has. It also warns me that my mail server's SSL certificate is for a different domain than the mail server or something, which is fine, i click continue anyway, but then it asks me again every time i start Mail, and i have 3 mail accounts on that server, so i have to click continue three times (and usually enter my password for at least one mail account) every time i start mail. it does this on both of my computers.

"I start fires!"
     
Mac Elite
Join Date: Oct 1999
Location: San Jose, Ca
Status: Offline
Reply With Quote
Jul 3, 2006, 08:53 PM
 
This does not sound like a permissions problem... *sigh*

This is happening because you are using POP, and your mail provider is objecting to you checking too often. Because there was no signal for this provided in the POP3 standard, it is giving an authentication error, which Mail.app interprets to mean that your credentials are wrong. Not the best interpretation in this case, but not a bad one.

Set your mail program to check less often, and this problem will go away.
     
Dedicated MacNNer
Join Date: Jan 2002
Location: Washington DC
Status: Offline
Reply With Quote
Jul 3, 2006, 11:20 PM
 
This also happens whenever your mail server is down and Mail.app can't login successfully. If your mail server has web access, then go to the site and check its status.
     
Junior Member
Join Date: Jan 2004
Location: Alaska
Status: Offline
Reply With Quote
Jul 4, 2006, 05:14 AM
 
I'm using Panther and this always happens after my ISP connection gets disrupted. Closing Mail and reopening it, or letting Mail fetch the messages at it's regular interval after reconnecting - seems to solve the problem.
(Last edited by glyph; Jul 4, 2006 at 04:01 PM. (Reason:clarification))
     
Forum Regular
Join Date: Dec 2005
Location: Florida
Status: Offline
Reply With Quote
Jul 4, 2006, 09:54 AM
 
Originally Posted by larkost
This does not sound like a permissions problem... *sigh*

This is happening because you are using POP, and your mail provider is objecting to you checking too often. Because there was no signal for this provided in the POP3 standard, it is giving an authentication error, which Mail.app interprets to mean that your credentials are wrong. Not the best interpretation in this case, but not a bad one.

Set your mail program to check less often, and this problem will go away.
Possibly, but I use Earthlink (POP) and when their mail service is offline (about 2-3 times a year), I always (and only) get the alert that says the server could not be contacted and to check my internet connections (this was when I had preferences set for auto-login).

Gee, I hope they're friendly..........
     
Dedicated MacNNer
Join Date: Oct 2001
Location: Cupar, UK
Status: Offline
Reply With Quote
Jul 4, 2006, 05:49 PM
 
I also used to get the same password problem with POP accounts. Particularly an account with British Telecom. My answer was to move ISPs. I much prefer IMAP anyway. It seemed to mainly occur when my internet connection was flaky. I think the posters above are correct. Not permissions at all.
     
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Jul 4, 2006, 06:31 PM
 
To me it sounds like the mail server not taking the password when Mail sends it. Sometimes this happens because of net conditions, and other times because of poor connections with the server. And still other times it happens because the server is screwy. I'd worry if it always happened, or if entering the correct password didn't work-and I'd call the ISP right away.
Glenn -----
OTR/L, MOT, Tx
     
Moderator
Join Date: Aug 2001
Location: This is not my beautiful house
Status: Offline
Reply With Quote
Jul 6, 2006, 10:30 AM
 
One fix for this that I've read about is to adjust the frequency Mail hits the server. I've read that if Mail hits the server too often, it can get confused and interpret the response as a password challenge.
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -5. The time now is 03:25 AM.
All contents of these forums © 1995-2011 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.7 © 2000-2011, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2