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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > InDesign works for 2 users of machine but not 3rd

InDesign works for 2 users of machine but not 3rd
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Join Date: Jul 2006
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Jul 21, 2006, 01:09 PM
 
I don’t understand, how InDesign, under the Creative Suite2 Premium edition, could work under 2 different users accounts, but not under a 3rd users account, on the same machine (G5 OSX). All the other programs work within the Suite, but not “InDesign”.

I dragged the preferences file of a working user, to the non-functional users preferences area.

I even tried to copy the entire InDesign program file. (both of those seem too obvious, to actually work, and I guess that’s why they didn’t work)

Since the serial number is already on that machine, do I need to do the full “uninstall steps”? Do I need to “Reactivate the software”, since it is already on that machine?

When I tried to reinstall under non-functioning user's account, the options for all the programs were “grayed” out. Even the ones, that it couldn’t recognize as already installed.

Thanks for any insight.
     
   
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