[wtmcgee]

I'm running Appzapper 1.5 on my MacBook pro (10.4.7). Appzapper works great, but when I try to run the zapgenie portion of the program, it crashes every time. It works on my other 'sandbox' account with admin privs (and the account I'm trying to use right now has admin privs as well). I've tried deleting all the preferences for the program and start over, but I get the same result every time.

Any thoughts? The problem is, if I run zapgenie on the other account, it will not delete the prefs in the main users' directory.

[Peter]

checked drive permissions? (Disk Utility)

[wtmcgee]

yea, i did all that good stuff, and it still crashes every time, only on this account.

[Peter]

weird, email their support - they're A*

[wtmcgee]

I sent them an email with the crash log, let's hope they reply the 2nd time around

[wtmcgee]

So far, nothing from support. I haven't heard a peep from them yet. It's always frustrating when you buy a product from a developer and you get nothing back from them like that.