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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes 7 freezes and gathers gapless playback info EVERY TIME!

iTunes 7 freezes and gathers gapless playback info EVERY TIME!
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Junior Member
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Sep 17, 2006, 08:12 PM
 
Hi everyone,
I recently upgraded to iTunes 7 and actually like it a lot. It ran smoothly for a couple of days, but yesterday it started having some issues. Half of my library is located on another hard drive in my network. Sometimes that computer is on, sometimes it's off. Without iTunes 6, when it was off it'd simply tell me it could not locate those songs if I attempted to listen to them. Now, however, it seems like these remote files are causing some issues with iTunes 7. Whenever I start it up since last night, it freezes and gives me the beachball, then after 30 seconds it refreshes the window and tells me that it's gathering gapless playback info. If i click on anything in iTunes, the beachball comes back, and then 30 seconds later it refreshes the image again and shows that it has progressed 2 songs in the gapless playback thing. I have to force quit iTunes, but then it reopens after 3 seconds without me even clicking on it, and starts the cycle again. When I first installed the upgrade it had no problem finding all the gapless playback info, but my only guess is that the remote files are confusing it on startup. The other computer IS on and I can access the disk through the network. I tried reinstalling iTunes 7, and it worked fine the first time I ran it after importing the music, but now it's giving me the same problem. This is extremely aggravating and makes me want to just switch back to iTunes 6, but I'd like to solve this because I actually like the new features a lot. I'm running a 1.42ghz PowerPC Mac mini with 512 MB ram. I'd like to have my entire library on this drive but it's only 80 gb (74.5) and I have quite a bit of music.

Thanks for the help,
-Ari
     
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Sep 18, 2006, 12:55 PM
 
I'm getting exactly the same problem on a PB (specs in sig.) All the music in my iTunes Library is on my Mac's HD, not on my external. iTunes was fine for the first couple of days but now it's gone strange. I get all the above errors asb819 mentioned, plus, when I finally get into it, it will play one or two songs, then about one or two seconds of the third song and suddenly crash.

I noticed when I first downloaded iTunes 7 (when it first came out) it analyzed all 6,000 of my songs for gapless playback, but suddenly now it wants to reanalyze 2,000 or so again. :S

It's gotten to the point where it's annoying to use. I'm listening to music in VLC for the time being.

If anyone has any suggestions on this issue it would be greatly appreciated.
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
asb819  (op)
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Sep 18, 2006, 01:53 PM
 
I suppose it's good to hear I'm not the only one with the problem...

Any ideas?
     
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Sep 19, 2006, 03:30 AM
 
No ideas at all. I removed iTunes with AppZapper, reinstalled it, and the problem's exactly the same...
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
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Sep 19, 2006, 06:14 AM
 
Okay, I uninstalled iTunes 7 again. Completely.
I then reinstalled iTunes 5, and upgraded it to 7. I then added the old .xml playlist file to iTunes.

And it's still doing the exact same thing. Crashing after two or three songs.
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
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Sep 24, 2006, 09:44 AM
 
Not sure why... but my iTunes is now working fine (or so it seems!)
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
Fresh-Faced Recruit
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Sep 24, 2006, 03:29 PM
 
I have exactly the same problem. It determines the gapless playback of 43 tracks everytime. I too have my music stored on an external hard drive and I've tried everything to solve it.

I was thinking of deleting the 43 tracks it looks for......I might not miss them, given they're mostly from my 80s genre...but that's not the point Mr Jobs. Get it sorted.

I have now pulled out all my hair and need a decent trichologist.
     
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Sep 24, 2006, 05:02 PM
 
Haha! You see people called my crazy for backing up an extra copy of iTunes 5, now whose the fool! ....And 4,3,2,1
I miss the days of the G5 and XPS Pentium 4 running side by side as high-end machines.
     
asb819  (op)
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Sep 27, 2006, 07:19 AM
 
Alright, I went a little crazy and reinstalled OSX (archive and install) figuring that if so few people have the issue, it must be a system problem... some stupid missing files or something. After doing this I installed iTunes 7 but did NOT import the music on the other computer in the network. I haven't experienced the issue again, and have since copied all my "wireless" music back onto this comp and imported it into iTunes and it has worked flawlessly. I'd like to think that it was the networked music doing it since perhaps this early version of 7 isn't yet optimized for scanning tracks through a network (particularly a slow one -- I'm on 802.11b), but since B. Gallagher doesn't have this situation, perhaps it actually was the reinstall that did it.
     
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Sep 29, 2006, 07:48 AM
 
Have you tried the 7.0.1 update? I'm back on 56k and want to make sure it's worthwhile downloading before I do... but 7.0 seems to now be working fine for me. And I haven't changed a thing. :O
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
asb819  (op)
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Sep 29, 2006, 07:34 PM
 
I've downloaded 7.0.1 but I can't confirm if it fixed the issue -- I've been fine since I reinstalled OSX, which was before the update.
     
   
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