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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes 7 - crashes when playing video, no video sound

iTunes 7 - crashes when playing video, no video sound
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ndm13
Fresh-Faced Recruit
Join Date: Sep 2006
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Sep 18, 2006, 09:33 PM
 
I updated iTunes and Quicktime and now:
- iTunes crashes whenever I try to play a video I purchased.
- No sound in iTunes when playing my own video clips, podcast video clips etc.
- No sound with Quicktime movies in Safari.
- But can play any video from Quicktime and Front Row - sound works fine.

Tried reinstalling both the latest version of Quicktime (7.1.3) and an older version (let me just say very bad things happened).
Also checked the Audio Output setting and it is at 44100.0 Hz..

??!!

Using Intel Mac OS 10.4.7
     
dru
Senior User
Join Date: Apr 2002
Location: California
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Sep 18, 2006, 10:32 PM
 
I can't help you but there is clearly something wrong with iTunes 7.

I've updated to QT 7.1.3 and iTunes will not play itunes store video clips full screen. All I get is audio. It plays fine in a window and the one TV show I bought (no idea what happened to my other episode purchases!!) plays OK fullscreen. See signature for system configuration.
20" iMac C2D/2.4GHz 3GB RAM 10.6.8 (10H549)
     
dru
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Join Date: Apr 2002
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Sep 20, 2006, 12:47 AM
 
Well, the missing episode purchases were not deleted, just not in the library any more. I re-added them and they show in TV Shows now.
20" iMac C2D/2.4GHz 3GB RAM 10.6.8 (10H549)
     
TETENAL
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Join Date: Aug 2004
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Sep 20, 2006, 01:26 AM
 
Originally Posted by ndm13
??!!
Do you have any iTunes plug-ins installed?
     
   
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