I have Entourage (from Microsoft Office 2004 full version) installed on a 12'' Powerbook (Tiger OS) at my workplace.
It has a big problem.
All the emails that are received by the person are placed NOT in Inbox, but in one of her folders that she created for one of her contacts (that folder has an attached rule, but the rule is ok, I checked it, I have 70 folders with rules settings and I have no problem). So, absolutely all the emails are directed and stored by Entourage in that folder instead of Inbox.
I have erased everything that I could find with "entourage" in body text from "Library>Preferences" and "Library>Preferences>Microsoft", but I haven't achieved anything.
Also I have tried to delete the "Rules" file from "Documents>Microsoft User Data>Office 2004 Identities" and still nothing.
What can I do to correct this?
Thank you