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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes lost my TV Shows

iTunes lost my TV Shows
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kman42
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Join Date: Sep 2000
Location: San Francisco
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Nov 19, 2006, 08:00 PM
 
I Purchased some TV Shows and they appeared to download, but they all have an exclamation point next to them that says it can't find the original files. I watched them download and they are listed in in iTunes, but I can't find the files. Spotlight can't find them either. iTunes tells me that all items have been downloaded when I check for purchased items.

Any ideas?!?!

kman
     
Parky
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Join Date: Oct 1999
Location: Manchester, UK
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Nov 20, 2006, 12:23 PM
 
Have you moved the files, were they on an external disc that is no longer connected?

Ian
Computers - Au MacBook 2.4Ghz, iMac 24" 2.8Ghz Core 2 Duo
iPods - 5GB original iPod, 4GB nano - Red, 1GB 2G shuffle - Silver, 4GB 3G Shuffle - Black, 16GB touch, 16GB nano Red, 16GB iPhone 3G.
OSX User Since Public Beta, current OS 10.6.1, iTS UK purchases - 5377 songs.... and growing!
My website - www.idparkinson.co.uk
     
kman42  (op)
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Nov 21, 2006, 11:09 AM
 
No. I couldn't find them from the second after they finished downloading. They are listed in iTunes and show the cover art, but iTunes can't find the original file and neither can Spotlight.

kman
     
TETENAL
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Nov 21, 2006, 11:14 AM
 
Go to the "Store" menu and do a "Check for purchases". If there was a problem with the download this will make it download again. If that doesn't work you'll probably have to contact the iTunes Store support.
     
   
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