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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Tricky... MS Word Virus PLEASE HELP

Tricky... MS Word Virus PLEASE HELP
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Fresh-Faced Recruit
Join Date: Dec 2006
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Dec 14, 2006, 12:16 AM
 
Ok this is tricky. I have MS Word 2004. Every time I send out an email to someone with a document attached it tells them that it has a W97M.Thus.A virus. I have tried going into my Macros folder and looking for anything suspicious. I have gone into the Microsoft Users folder and deleted the Normal file. I made sure that the file name was clean and has a .doc suffix. I have no idea what is going on. I called Apple and they told me it does not have a virus, But I have sent emails to a lot of people and they all don't want to open it because it tells them that it contain the W97M.Thus.A virus. Someone Please Help!

     
JKT
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Join Date: Jan 2002
Location: London, UK
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Dec 14, 2006, 03:13 AM
 
See if ClamXav will detect it.
     
Mac Elite
Join Date: Jun 2003
Location: Newport News, VA USA
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Dec 14, 2006, 06:52 AM
 
I second the ClamXav recommendation. I know Symantec (Norton) Antivirus will clean the infected files (I had a user a couple of months ago with this same macro virus on her system), and the virus is so old I would imagine most av engines can detect/clean it. Once the infected files are cleaned, delete the Normal template file for good measure.
     
   
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