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Problem installing Apple Remote Desktop 3
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Mac Enthusiast
Join Date: Aug 2006
Status:
Offline
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I installed Apple Remote Desktop 3 a couple weeks ago. After installing it did a upgrade to Remote Desktop 3.1 automatically. After doing this I was unable to run Remote Desktop 3. I can't remember for sure but I think it said it was either missing the Remote Desktop Admin or either Remote Desktop Client.
I figured the best thing to do would be to uninstall by moving the icon to the trash and then reinstalling. I did this but now when I try to install Remote Desktop 3 once again it states that it can't install because this version is newer than the version on my hard drive. I have downloaded both the Remote Desktop Admin 3.1 and Remote Desktop Client 'upgrades' from Apple's web site. I tried installing both of these but yet it won't install saying it can't find the original product. I have used Google but can't find much on unstalling.I found a few things with instructions of going through Terminal to delete files but nothing helped. I've only been with OS X since nov. so am relatively new to this and this program is important to me but yet I don't want to have to completely reformat and install OS X. Thanks for any help.
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Professional Poster
Join Date: Apr 1999
Location: Copenhagen, Denmark
Status:
Offline
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Take your ARD installer DVD.
Right click on RemoteDesktop.mpkg and select 'Show Package Contents'
Navigate to Contents -> Installers and install RemoteDesktopAdmin.pkg and perhaps RemoteDesktopRMDB.pkg
Update to 3.1
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JLL
- My opinions may have changed, but not the fact that I am right.
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Dedicated MacNNer
Join Date: Jan 2001
Location: Pittsboro, NC
Status:
Offline
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I have the EXACT same problem as the 1st post. Today in the office I could not get Remote Desktop 3 to reinstall - no matter what I deleted/tried. I don't want to frustrate anyone because i have not been able to try the above solution, but I wanted to see if anyone can let me know if that is all there is to getting around the infuriating red stop signs that keep me from reinstalling. I don't understand why this can't be as simple as reinstalling OS X (Erase and Install) when an updated version already exists.
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Professional Poster
Join Date: Apr 1999
Location: Copenhagen, Denmark
Status:
Offline
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Because the one who wrote the main install script didn't think of that situation where a newer version of the client is installed.
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JLL
- My opinions may have changed, but not the fact that I am right.
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Dedicated MacNNer
Join Date: Jan 2001
Location: Pittsboro, NC
Status:
Offline
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Thanks much for your help!
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Fresh-Faced Recruit
Join Date: Mar 2007
Status:
Offline
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