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splendid_lulu · Jan 25, 2007, 07:07 PM

every time i try to open safari today, the icon bounces for a few seconds but then stops ... and nothing happens.

angelmb · Jan 26, 2007, 07:53 AM

Let us know which version of Safari and Mac OS X are you running.

Is it the first time you try to open Safari or were you able to do it before?

Well, let's try deleting Safari's Preferences file. Go to your Home folder (the one with your user's name) and look for Library folder, then inside Library Folder look for Preferences folder, search and delete the file named com.apple.Safari.plist

Where to look for the file… -AMB being my Home user folder, yours'll have a different name-

How to delete the file… -or just drag it to the Trash icon in the Dock-

Hope this helps.

splendid_lulu · Jan 27, 2007, 03:15 PM

thanks, but that didn't do the trick. the icon just bounces in the dock for several seconds, then stops.

i've got safari 2.0.4 and mac os x 10.4.8

help!!

splendid_lulu · Jan 27, 2007, 04:06 PM

...and now disk utility won't open.

angelmb · Jan 28, 2007, 04:54 AM

Weird, I would try to repair permissions onto your hard disk, but if Disk Utility doesn't open I guess you would download the free Onyx app and give it a try, it can repair permissions, besides being able to run maintenance actions.

OnyX 1.7.8b2 - MacUpdate

splendid_lulu · Jan 29, 2007, 12:13 PM

ok...

stupid question...

how do i download if can't open my browser?

TETENAL · Jan 29, 2007, 12:43 PM

First of all reboot.

And by the way, how do you post in here if you can't open your browser?

splendid_lulu · Jan 29, 2007, 01:33 PM

Originally Posted by TETENAL

First of all reboot.

And by the way, how do you post in here if you can't open your browser?

i'm at a public computer at the library.

i've rebooted a zillion times.

splendid_lulu · Jan 29, 2007, 01:40 PM

... and now sherlock freezes and quits... and dashboard locks the whole thing up entirely.

Jacke · Jan 29, 2007, 01:58 PM

Boot from CD, run Disk Utility.

If you can still open TextEdit, take a look at Home/Library/Logs/CrashReporter and see if you can find any common traits in the crashes.

To download using the Terminal, you can use "curl". Full command for downloading OnyX:
"curl http://www.titanium.free.fr/dl/OnyX.dmg -o OnyX.dmg".

Off-topic:

Originally Posted by angelmb

How's Squeeze workin'?

splendid_lulu · Jan 29, 2007, 04:04 PM

it took 3 tries... but i got it downloaded. it won't open up!

TETENAL · Jan 29, 2007, 04:07 PM

Boot from the system DVD, open Disk Utility and repair the disk until it says the drive is OK. Then do an Archive & Install of the operating system.

splendid_lulu · Jan 29, 2007, 04:15 PM

as i said before... disk utility won't open.

and i don't have the system dvd

TETENAL · Jan 29, 2007, 04:25 PM

That's why I said you open Disk Utility when booted from the system DVD. If you don't have it, then you are sadly out of luck. Get it.

splendid_lulu · Jan 29, 2007, 04:26 PM

Originally Posted by TETENAL

That's why I said you open Disk Utility when booted from the system DVD. If you don't have it, then you are sadly out of luck. Get it.

sorry, i'm not as well-versed in this stuff as you... i appreciate you trying to help... but no need to be a snot.

TETENAL · Jan 29, 2007, 04:30 PM

I did not intend to sound snotty. I was just pointing out that you will need the system/software restore DVD to continue troubleshooting.

splendid_lulu · Jan 29, 2007, 04:35 PM

Originally Posted by TETENAL

I did not intend to sound snotty. I was just pointing out that you will need the system/software restore DVD to continue troubleshooting.

thank you.

i bought my iBook as a refurbished unit, so i don't have any of set-up stuff.

TETENAL · Jan 29, 2007, 04:56 PM

Even a refurbished Mac must have come with a system restore CD or DVD. Maybe you have another look into the box if you still have it.

Something is seriously wrong with your Mac. Either your hard disk is dying (which you would check with Disk Utility when booting from the system DVD) or the system is seriously messed up (which you would check by reinstalling it cleanly with an Archive & Install). If both wouldn't help there might be another defect even.

If you can't find the system restore CD/DVD then it's probably best if you bring your iBook into an Apple store if you have on nearby and ask there what you could do.

splendid_lulu · Jan 29, 2007, 05:00 PM

Originally Posted by TETENAL

Even a refurbished Mac must have come with a system restore CD or DVD. Maybe you have another look into the box if you still have it.

Something is seriously wrong with your Mac. Either your hard disk is dying (which you would check with Disk Utility when booting from the system DVD) or the system is seriously messed up (which you would check by reinstalling it cleanly with an Archive & Install). If both wouldn't help there might be another defect even.

If you can't find the system restore CD/DVD then it's probably best if you bring your iBook into an Apple store if you have on nearby and ask there what you could do.

no... i definitely don't have a disk... and there was no box.

i guess i'll run it over to the store i bought it from.

thanks again for your help.

angelmb · Jan 30, 2007, 12:48 PM

Originally Posted by Jacke

Off-topic:

How's Squeeze workin'?

LOL, I feel like such an inexperienced newcomer…

Nevertheless, you like the white and baby blue UI, kinda Siniristilippu-alike