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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Need help with problem of duplicated emails in Mail

Need help with problem of duplicated emails in Mail
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Mac Enthusiast
Join Date: Aug 2006
Status: Offline
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Jun 1, 2007, 10:43 PM
 
Sometime back I changed from Entourage to the Mac's Mail program and a odd problem developed at that time with duplicated emails. I have to explain the unique email situation below:
I run a business and have multiple emails. I have a web site hosted on a web server. My two web sites are avcdistributor.com and avcconsulting.info. These web sites are separate but since they are on the same web server they share email. For example I have sales as a email so there's sales@avcdistributor.com and sales@avcconsulting.info. A customer can email me at either of these two emails but technically since it's the same web server it's stored in the same space. For example if someone sends a email to sales@avcdistributor.com if I were to only check sales@avcconsulting.info it would show up there. When I get a email I can tell which email address it was sent to (consulting or distributor) which helps. I could simply set it up to just check sales@avcdistributor.com for example but then I am unable to send a email from sales@avcconsulting.info. I also have a info, mweigl, and techsupport email.
It does the duplicate emails with all of these email addresses (8 total) but I also have a personal pop account that's just one email and it doesn't do it for these so I know it's related to the above situation. When I first used Entourage it seemed I had a similar problem but no longer have that. Is there any way around this? I don't see where I have Mail set up to leave email on a server so it seems once it checks sales@avcdistributor.com for example when it checks sales@avcconsulting.info that email should be gone.
     
Senior User
Join Date: Feb 2003
Location: USA
Status: Offline
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Jun 2, 2007, 05:52 AM
 
You might want to give this a try:

Mail Scripts

There is a script in there that removes duplicates, not sure if it works with multiple mailboxes, I just know I used his scripts once when I was getting duplicates due to a mail server issue, and it worked.
MacBook 2.0 160/2GB/SuperDrive
Lots of older Macs
     
Professional Poster
Join Date: Oct 1999
Location: :ИOITAↃO⅃
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Jun 2, 2007, 09:45 AM
 
If they're both delivered to one mailbox, shouldn't you really have just the one account set up in Mail Preferences? You can add multiple "From" addresses in a comma-separated list, so you can choose which identity to use for any particular message.
     
   
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