 |
 |
AOL Nightmare... Help?
|
|
|
|
|
Mac Enthusiast
Join Date: Feb 2004
Location: Hell's Kitchen, NYC
Status:
Offline
|
|
I have an iMac running 10.3.9, with an 80gb drive and 17gb space remaining... and my wife has an AOL account. We have a cable modem connection. The AOL software is AOL 10.3.7.
She says she keeps 1) getting bounced off or 2) in mid-session, while answering an e-mail or whatever, the AOL version of the spinning beach ball (a grey one) turns up and spins and spins. Essentially, the program constantly freezes. And she says various artwork either never loads or half-loads. She often gets a message saying: "Your AOL session has ended because the AOL host was unable to start a new session. Please try to sign on again." She says she has never had a problem-free session and rages at our Mac as a result (understandably). She says at her job, on her PC, she never has these problems.
Is this normal? Is there anything I can do to change this? It has been a problem since we initially got the Mac, even though I had upgraded the AOL software from time to time.
|
|
|
| |
|
|
|
|
|
|
|
Dedicated MacNNer
Join Date: Nov 2005
Status:
Offline
|
|
What services does the AOL for you?
Anyway I think you could try to reinstall the application and if this doesn't work try to reset the libraries.
PS: First check your proxy settings.
|
|
|
| |
|
|
|
|
|
|
|
Mac Enthusiast
Join Date: Feb 2004
Location: Hell's Kitchen, NYC
Status:
Offline
|
|
Um... Proxy settings are for the Apple Mail program, right? She does not use that. She opens AOL and goes to the account that way...
How does one reset the AOL libraries?
|
|
|
| |
|
|
|
|
|
|
|
Mac Elite
Join Date: Jul 2002
Status:
Offline
|
|
AOL's software sucks horribly. No one on a broadband connection should use it. Just access the mail through AOL's webmail interface.
But if you still really want to use it, it's likely that AOL corrupted its cache. Delete the /Users/Shared/AOL/Caches (or whatever, you can delete the entire AOL directory in shared if you want) to get it to rebuild. This is not a Mac problem; it's an AOL problem. Their old software (which is nonetheless the current available) really, really sucks for OS X.
|
|
|
| |
|
|
|
|
|
|
|
Mac Enthusiast
Join Date: Apr 2007
Status:
Offline
|
|
AOL is a nightmare for which there is no help.
|
|
|
| |
|
|
|
|
|
|
|
Addicted to MacNN
Join Date: Jun 1999
Location: Las Vegas, NV, USA
Status:
Offline
|
|
Add her AOL email account to Apple's Mail program. Don't use the AOL client at all.
|
|
|
| |
|
|
|
|
|
|
|
Addicted to MacNN
Join Date: Oct 2001
Location: Automatic
Status:
Offline
|
|
What I don't like is this DRM thing…
I guess there is no way to solve it, huh? (PPC Mac here NOT willing to use VPC to browse the internet…).
|
"That plane's dustin' crops where there ain't no crops."
|
| |
|
|
|
|
|
|
|
Mac Enthusiast
Join Date: Feb 2004
Location: Hell's Kitchen, NYC
Status:
Offline
|
|
OK...AOL sucks...but I knew that...
Thanks for all the suggestions though... Probably adding her to Apple Mail makes the most sense...
|
|
|
| |
|
|
|
|
|
|
|
Dedicated MacNNer
Join Date: Nov 2000
Status:
Offline
|
|
AOL Service Assistant (available from AOL's downloads page) will configure your computer to use her AOL mail account in Apple Mail, add her to iChat, import the favorites to Safari, and download the AOL address book into the default Apple Address Book. It works surprisingly well -- kind of ironic, really, that the best app AOL has ever produced exists only to migrate you to someone else's software. 
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
 
|
|
|
Forum Rules
|
|
|
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
|
HTML code is Off
|
|
|
|
|
|
|
|
|
|
|
|
|
Top
