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Strange iTunes Problem
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Junior Member
Join Date: Jun 2002
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Jun 23, 2007, 10:00 AM
 
I just gave my mother my old AlBook. She was using my even older TiBook.

I reloaded OS X 10.4 onto her new computer and when prompted, connected the firewire to transfer all her data from the old computer. Everything works great, all the settings remained the same.

I updated OS X to 10.4.9. I updated all her software.

I went into iTunes and noticed that the small icons on the left (music note for Music, film strip for Movies, shopping cart for Shopping Cart...) were missing. The words were there, but no icons. Then I noticed that the scroll bar on the far right was missing. I could scroll through the songs using the down arrow. I tried several things including clicking the green (+) in the upper left to make the iTunes window small. When I did this, the usually red, yellow, and green buttons became white and pixely.

I checked other apps, especially Apple apps such as iPhoto, iWeb no problems here.

This is what I have done so far:
Rebooted several times.
Deleted iTunes related items from the finder. (Did a search for iTunes.)
Emptied the Trash.
Downloaded the latest iTunes from Apple's website. Several times. The first few times, during the install process, it said it was going to 'upgrade' the software.
I realized I must have missed something in the Finder that was related to iTunes, I found a Help file. Once I deleted this and download the software again, it did a full install, rather than an upgrade.

But, still, no icons, no scroll bar, and the pixely red, yellow, green buttons when the program is 'zoomed', but not when full sized.

Any thoughts?

Thanks,
Mountain
     
zro
Mac Elite
Join Date: Nov 2003
Location: The back of the room
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Jun 23, 2007, 12:40 PM
 
Did you use the Migration Assistant to transfer her user over? Just curious, shouldn't have anything to do with your problem.

Try removing the iTunes receipt package from "/Library/Receipts" then reinstall iTunes.
     
Junior Member
Join Date: Jun 2002
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Jun 25, 2007, 12:23 PM
 
I did use the migration assistant.

I deleted everything once more, including iTunes.pkg and iTunesX.pkg from /Library/Receipts.

After downloading from the Apple site and reinstalling, same problem. No icons, no scroll bar.

Any other suggestings?
     
   
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