A friend of mine just purchased a new iMac. However, he ran into this issue. The iMac came with Office 2004 Test Drive on it. However, he has a legal copy of Office X, and did not need whatever new features Office 2004 has.
Now here is where it gets a little fuzzy. My friend had another friend set up his mac. This person somehow attempted to delete Office 2004 Test Drive and install Office X (in which order I do not know, nor do I know how he uninstalled Office 2004 Test Drive, whether by using the uninstaller or by dragging the folder to the trash and deleting, either way, the Office 2004 folder is gone).
The issue that now occurs is that whenever my friend tries to open a word document (or any office document), the system reports an error. I went into the Get Info on a word document and notices that the Open With app was set to Word 11 (Word 2004). There was also an option to select Word 10. I switched it to word 10, and no problems (I also selected the Change All option when asked whether to change all documents to Word 10). Unfortunately, once my friend closes word, the documents revert to their previous behavior and when you double click a .doc file, you get an error. I went into the Get Info again saw it reset it self to Open With Word 11 (Word 2004).
My guess is that Office 2004 was not properly uninstalled and the OS thinks that it is somewhere on the system. And rather than opening documents with Office X, it is looking for Office 2004, which as I said has been removed from the system.
I am hoping someone can tell me how to remove the remnants of Office 2004 from my friends machine so that when he double clicks a Office Document, it will open the document using Office X.
Thank you for your help in advance.
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