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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Photoshop CS3 only running under Rosetta

Photoshop CS3 only running under Rosetta
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Sage
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Join Date: Apr 2003
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Sep 1, 2007, 02:06 PM
 
I just bought Adobe CS3 about a week ago. Installed everything, things work nicely – however, Photoshop wouldn’t launch. The splash screen would come up, and once it got to Initializing Palettes, it crashed.

I had no previous PS plugins installed, so that couldn’t be the problem. I spent a week researching, reinstalling, to no avail.

Then today it occurred to me to run it under Rosetta, and it worked. But now I’m curious as to why it can only run under Rosetta.

The only thing I can think of is that I have an HP Photosmart C3100 (it's a scanner/printer thingie), and so maybe something about that is buggering up PS. I don’t know much about these sort of things (I’m effectively a first-time PS user), so if something installed by HP is causing the problem, can somebody explain it to me? And if it probably isn’t causing the problem, then does anybody have any other ideas?

BTW, if it makes any difference, I have not run Adobe updater, because I’m tethered to dial-up for another three weeks. So I have a totally default CS3 Design Suite installation.
     
TETENAL
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Sep 1, 2007, 03:23 PM
 
Post the crash log.
     
Sage  (op)
Mac Elite
Join Date: Apr 2003
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Sep 1, 2007, 04:19 PM
 
 
Code:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0" build="10.0 &#40;10.0x20070321 [20070321.m.1480 2007/03/21&#58;16&#58;39&#58;00 cutoff; m branch]&#41;,  ©1990-2007 Adobe Systems Incorporated">
	<time year="2007" month="9" day="1" hour="14" minute="12" second="1" />
	<user guid="468E9ACB-F451-499B-8ADE-04A885A9E127" />
	<system platform="macintosh" osversion="10.4.9" applicationlanguage="en" userlanguage="en" oslanguage="en_US" ram="2048MB" machine="i386" model="MacBook1,1" cpuCount="2" cpuFreq="1830MHz" busFreq="664MHz" />
	<crash exception="Read Only Memory Exception" instruction="0113940f">
		<backtrace crashedThread="0">
			<thread index="0">
				<stackStatement index="0" address="0x90388908" symbolname="_rgba32_mark"/>
				<stackStatement index="1" address="0x942dd331" symbolname="_ripl_BltShape"/>
				<stackStatement index="2" address="0x942e1f79" symbolname="_ripc_Render"/>
				<stackStatement index="3" address="0x942e139c" symbolname="_ripc_DrawRects"/>
				<stackStatement index="4" address="0x90340d30" symbolname="___CGContextDrawRects"/>
				<stackStatement index="5" address="0x90340aad" symbolname="_CGContextFillRects"/>
				<stackStatement index="6" address="0x90340a34" symbolname="_CGContextFillRect"/>
				<stackStatement index="7" address="0x92e0e797" symbolname="_TilePixMapListCG"/>
				<stackStatement index="8" address="0x92e0e1d1" symbolname="__ThemeImageTile"/>
				<stackStatement index="9" address="0x92e0d950" symbolname="__ThemeImageDrawMultiple"/>
				<stackStatement index="10" address="0x92eb4e18" symbolname="__Z26_HIThemeDrawButtonInternalPK6CGRectPK21HIThemeButtonDrawInfoS4_P14ThemeEraseXUPPP19ThemeButtonDrawXUPPmP9CGContextmPS_"/>
				<stackStatement index="11" address="0x92f0045a" symbolname="_DrawThemeButton"/>
				<stackStatement index="12" address="0x00b5f201" symbolname="unknown"/>
				<stackStatement index="13" address="0x007afa06" symbolname="unknown"/>
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				<stackStatement index="15" address="0x00085b6f" symbolname="unknown"/>
				<stackStatement index="16" address="0x000cd4c1" symbolname="unknown"/>
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				<stackStatement index="53" address="0x02e60f6b" symbolname="_OWLPaletteCreate"/>
				<stackStatement index="54" address="0x02f1a7f2" symbolname="unknown"/>
				<stackStatement index="55" address="0x02ebce92" symbolname="_OWLToolbarCreateNonComposite"/>
				<stackStatement index="56" address="0x02e60d73" symbolname="_OWLPaletteCreate"/>
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				<stackStatement index="74" address="0x0005df47" symbolname="unknown"/>
				<stackStatement index="75" address="0x006e3fb5" symbolname="unknown"/>
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				<stackStatement index="80" address="0x0021998e" symbolname="unknown"/>
				<stackStatement index="81" address="0x002199e9" symbolname="unknown"/>
				<stackStatement index="82" address="0x00002fd2" symbolname="unknown"/>
				<stackStatement index="83" address="0x00002ef9" symbolname="unknown"/>
				<stackStatement index="84" address="0x00000002" symbolname="unknown"/>
			</thread>
		</backtrace>
		<registerSet>
			<register name="CS" value="0x00000017"/>
			<register name="DS" value="0x0000001f"/>
			<register name="SS" value="0x0000001f"/>
			<register name="ES" value="0x0000001f"/>
			<register name="FS" value="0000000000"/>
			<register name="GS" value="0x00000037"/>
			<register name="EFLAGS" value="0x00010246"/>
			<register name="EIP" value="0x90388908"/>
			<register name="EAX" value="0x00000001"/>
			<register name="EBX" value="0x9037e0b2"/>
			<register name="ECX" value="0x18198144"/>
			<register name="EDX" value="0x1d67cd48"/>
			<register name="ESI" value="0000000000"/>
			<register name="EDI" value="0x000004a0"/>
			<register name="EBP" value="0xbfffbf68"/>
			<register name="ESP" value="0xbfffb310"/>
		</registerSet>
		<binaryImageSet>
			<binaryImage start="0x00001000" end="0x016e0fff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3"/>
			<binaryImage start="0x01b9a000" end="0x01bbbfff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils"/>
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			<binaryImage start="0x01d05000" end="0x01e05fff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE"/>
			<binaryImage start="0x01e24000" end="0x01e47fff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat"/>
			<binaryImage start="0x01e59000" end="0x01eaefff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/../Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP"/>
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Sage  (op)
Mac Elite
Join Date: Apr 2003
Location: SoCal
Status: Offline
Reply With Quote
Sep 1, 2007, 04:21 PM
 
 
Code:

			<binaryImage start="0x1a6cb000" end="0x1a81dfff" type="__TEXT" path="/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM"/>
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Art Vandelay
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Sep 1, 2007, 04:27 PM
 
The thing that jumped out at me was your InputManagers. Have you tried disabling them?
Vandelay Industries
     
Sage  (op)
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Sep 1, 2007, 05:55 PM
 
Just tried it, it still no worky. I disabled everything in /Library/InputManagers and ~/Library/InputManagers, logged out and then back in, tried launching PS, and it crashed like usual. The newest crash log doesn’t have InputManagers anywhere in it.

BTW, all of my crash logs say osversion="10.4.9", but I’m running 10.4.10 – is that… problematic?
     
TETENAL
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Sep 1, 2007, 08:31 PM
 
No, that's normal.

Are you running any APEs? Like ShapeShifter or something?
     
Sage  (op)
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Sep 1, 2007, 10:51 PM
 
I do have APE installed, but I completely disabled it before creating the crash that made that crash log. APE isn’t referenced anywhere in the crash log (if it’s enabled, it shows up at the very very bottom).

This is a bit of a stumper, isn’t it? BTW, I have a sort of “sandbox” account on my computer that is completely clean, completely default setup, and PS crashes in that account too.
     
Kevin
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Sep 3, 2007, 02:35 PM
 
CS-3 doesn't support Intel natively.
     
Brien
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Sep 3, 2007, 02:50 PM
 
I thought CS3 was a UB?
     
Sherman Homan
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Sep 3, 2007, 03:09 PM
 
I thought CS3 was UB also, but it is possible that you got an early release that is PPC and when you finally run your updater you will get the thrill of a 250 meg download. Quark 7 was PPC only at first, and the updater brought it to full Intel specs. I am not saying that is the case with CS3, but check the box, might be a clue there. By the way, how did you force it to work under Rosetta?
http://grumblefix.com
     
Sage  (op)
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Sep 3, 2007, 03:34 PM
 
     
MacosNerd
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Sep 3, 2007, 05:24 PM
 
CS3 is Rosetta. While I cannot explain why the OP is having issues, I can validate that my copy of CS3 does not need to ahve the open using Rosetta checked and it runs fine w/o needing rosetta.
     
   
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