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Microsoft Office 2004 Installation Troubleshooting
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Fresh-Faced Recruit
Join Date: Nov 2007
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Hi, I have a copy of Microsoft Student and Teacher Edition 2004, and I'm trying to install it on my intel macbook running OS X Tiger. When I try to run the installer, it blinks a couple times and then goes away. I've run the test drive, and it works fine, so it's not a problem with Rosetta. I've tried uninstalling the Test Drive Software, repairing permissions, and repairing the hard disk. Any other suggestions?
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Moderator 
Join Date: Dec 2000
Location: Polwaristan
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don't run the installer, just drag-and-drop the office folder from the CD to your Applications folder.
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Fresh-Faced Recruit
Join Date: Nov 2007
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When I use the drag-and-drop install, the same thing happens to the applications.
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Moderator 
Join Date: Dec 2000
Location: Polwaristan
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Fresh-Faced Recruit
Join Date: Nov 2007
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i've tried installing those, on top of all the other 11.3 updates. It still won't work 
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Posting Junkie
Join Date: Feb 2005
Location: 888500128
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Originally Posted by drhdylan88
my intel macbook running OS X Tiger.
Which version?
Make sure you update the system - there was a mean Rosetta bug in one of the versions.
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Fresh-Faced Recruit
Join Date: Nov 2007
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Forum Regular
Join Date: Nov 2001
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Here is what I had to do to get Office 2004 working properly.
1. Drag the office folder to applications. Do not run or open anything.
2. Install Office2004-1135UpdateEN.dmg (This is a cumulative update)
3. Install Office2004-1136UpdateEN.dmg
4. Install Office2004-1137UpdateEN.dmg
5. Install Office2004-1138UpdateEN.dmg
6. Install Office2004-1139UpdateEN.dmg
That should be all the patches that you need. 1135 is a cumulative update so it should have all previous patches but the rest of them are not cumulative as far as I know. I was having the same problem that you were having until I installed all those patches in order.
The updates can be found here:
http://www.microsoft.com/mac/downloads.aspx#Office2004
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Fresh-Faced Recruit
Join Date: Nov 2007
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Sorry, but I've tried the updating. Didn't work either...this is beyond annoying me right now.
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Senior User
Join Date: Aug 2007
Location: U.K.
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Originally Posted by drhdylan88
Hi, I have a copy of Microsoft Student and Teacher Edition 2004, and I'm trying to install it on my intel macbook running OS X Tiger. When I try to run the installer, it blinks a couple times and then goes away. I've run the test drive, and it works fine, so it's not a problem with Rosetta. I've tried uninstalling the Test Drive Software, repairing permissions, and repairing the hard disk. Any other suggestions?
You say it's a copy.
Is it a copy ?
Perhaps that's the problem.
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iMac Intel Core i5, 2.5GHz, 4GB RAM, 500GB 21.5" Monitor 10.7.4.
iMac 17" 2.0ghz Intel Core 2 Duo w 3gb memory (White one) 10.6.8.
Internal 500gb / 160gb plus External 500gb x 2 (2x Time Machine)
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Fresh-Faced Recruit
Join Date: Nov 2007
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Not an illegal copy. Just a regular disk that I bought on Amazon- and yes, I did try getting a second disk.
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Grizzled Veteran
Join Date: May 2005
Location: Toronto, ON
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drhdylan88 > I had a similar problem installing Office on a coworkers MBP a few montsh ago and ended up having to call MS support.
THey had me do the following
1) uninstall office using the uninstaller
2) create a new user with admin privileges in OS X
3) log in as the new user
4) install office off the CD (I always run the installer instead of dragging the folder personally, but do whichever method works for you).
After it is installed you should be able to run Office apps but will get a framework error. The framework error goes away after running the updates.
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MacBook Pro | 2.16 ghz core2duo | 2gb ram | superdrive | airport extreme
iBook G4 | 1.2ghz | 768mb ram | combodrive | airport extreme
iPhone 3GS | 32 GB | Jailbreak, or no Jailbreak
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Fresh-Faced Recruit
Join Date: Nov 2007
Status:
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Jeez, that didn't work either. Thanks everyone...this is blowing my mind right now. Oh well, Bean's pretty cool in the meantime.
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