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PC can't open Mail attachments
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Professional Poster
Join Date: Sep 2000
Location: San Francisco
Status:
Offline
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My mother-in-law is trying to send herself some pictures from her mac to her PC at work. I've seen the emails she's sending and they contain the two pictures as attachments. When she views them in Outlook on her PC though, the pictures show up in the email, but she can't save them. I told her to try right-clicking on them to 'save attachment' as this seemed logical to me, but she says no such option exists in the contextual menu. I don't use PCs enough to know if there is something she is missing in Outlook to save the attachments or if there is some way she is sending them from Mail that Outlook can't read.
Is there a setting in Mail to fix this or is it just Outlook's fault. Sorry, I don't know what version of Windows/Outlook she is using.
kman
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Moderator 
Join Date: Dec 2000
Location: Polwaristan
Status:
Offline
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In Mail, is she using the option 'send Windows-friendly attachments'?
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Originally Posted by Cold Warrior
In Mail, is she using the option 'send Windows-friendly attachments'?
Doesn't work.
I'm fighting this exact same issue and I haven't been able to figure it out. In Tiger's Mail, it worked fine except that Mail always attached another file with an ending of .txt for every photo you emailed. Leopard's Mail has gotten rid of the .txt files but now you can't seem to get the photos out of it.
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Addicted to MacNN
Join Date: Aug 2004
Location: FFM
Status:
Offline
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Drag & Drop doesn't work?
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Administrator 
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Outlook can be set up to block all sorts of attachments, and corporate IT folks tend to do that to keep their users from infecting their computers. Sometimes it's such a PITA that it's worth it just to buy a cheap USB flash drive and tote the pictures with you that way.
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Glenn -----
OTR/L, MOT, Tx
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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I know it's not my IT department. One thought I had is that the reason Mail does this now is because of the built in stationary.
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Mac Elite
Join Date: Nov 2003
Location: The back of the room
Status:
Offline
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Try the attachment in a plain text message.
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Professional Poster
Join Date: Oct 2001
Location: Pacific Northwest
Status:
Offline
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Originally Posted by zro
Try the attachment in a plain text message.
Finally! This works. For those who don't know, go into Mail's Preferences and change from Send using Rich Text to Plain text. The picture I sent comes through as an attachment in Outlook. I also sent another email using Plain Text and Mail's stationary and it worked fine.
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Administrator 
Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Rich text is a royal pain sometimes. While you can usually get the stationery stuff to work fine, anything else gets screwed up. If you'd mentioned how the messages were going out earlier, that would have clued me in right away.
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Glenn -----
OTR/L, MOT, Tx
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