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PC can't open Mail attachments
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Nov 20, 2007, 01:51 PM
 
My mother-in-law is trying to send herself some pictures from her mac to her PC at work. I've seen the emails she's sending and they contain the two pictures as attachments. When she views them in Outlook on her PC though, the pictures show up in the email, but she can't save them. I told her to try right-clicking on them to 'save attachment' as this seemed logical to me, but she says no such option exists in the contextual menu. I don't use PCs enough to know if there is something she is missing in Outlook to save the attachments or if there is some way she is sending them from Mail that Outlook can't read.

Is there a setting in Mail to fix this or is it just Outlook's fault. Sorry, I don't know what version of Windows/Outlook she is using.

kman
     
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Nov 20, 2007, 01:55 PM
 
In Mail, is she using the option 'send Windows-friendly attachments'?
     
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Nov 20, 2007, 03:05 PM
 
Originally Posted by Cold Warrior View Post
In Mail, is she using the option 'send Windows-friendly attachments'?
Doesn't work.

I'm fighting this exact same issue and I haven't been able to figure it out. In Tiger's Mail, it worked fine except that Mail always attached another file with an ending of .txt for every photo you emailed. Leopard's Mail has gotten rid of the .txt files but now you can't seem to get the photos out of it.
     
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Nov 20, 2007, 05:55 PM
 
Drag & Drop doesn't work?
     
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Nov 20, 2007, 06:33 PM
 
Not on PC's it doesn't.
     
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Nov 20, 2007, 07:18 PM
 
Outlook can be set up to block all sorts of attachments, and corporate IT folks tend to do that to keep their users from infecting their computers. Sometimes it's such a PITA that it's worth it just to buy a cheap USB flash drive and tote the pictures with you that way.
Glenn -----
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Nov 20, 2007, 10:03 PM
 
I know it's not my IT department. One thought I had is that the reason Mail does this now is because of the built in stationary.
     
zro
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Nov 20, 2007, 10:15 PM
 
Try the attachment in a plain text message.
     
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Nov 21, 2007, 09:12 AM
 
Originally Posted by zro View Post
Try the attachment in a plain text message.
Finally! This works. For those who don't know, go into Mail's Preferences and change from Send using Rich Text to Plain text. The picture I sent comes through as an attachment in Outlook. I also sent another email using Plain Text and Mail's stationary and it worked fine.
     
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Nov 21, 2007, 10:25 AM
 
Rich text is a royal pain sometimes. While you can usually get the stationery stuff to work fine, anything else gets screwed up. If you'd mentioned how the messages were going out earlier, that would have clued me in right away.
Glenn -----
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