[sparky]

After two days of pulling out my hair and almost buying a new DSL modem, I've discovered another issue with Safari 3.

It seems that if you try to access the Siemens SpeedStream 4100 DSL modem's GUI with Safari 3, you will not be able to enter any data, make any changes, or upload new firmware.

When you are prompted for this modem's 10 digit access code, it says "invalid access code".

When you are prompted for the login/pw, it says "invalid entries".

After many hours of frustration, I connected this modem to a Windows PC and suddenly no more problems. Now finally suspecting a Mac browser issue, I tried FireFox 2 on the Mac and it works perfectly fine.

I used to be able to access the SS 4100 GUI just fine with the older version of Safari.

Safari 2 Mac - OK
Safari 3 Mac - NO GOOD
FireFox 2 Mac - OK

Explorer PC - OK

Obviously I did not exhaustively test all browsers and versions but I did confirm that the latest version of Safari 3 on BOTH OS X.4.11 and X.5.2 will cause the SpeadStream 4100 to return "invalid" errors when trying to enter in any information whatsoever including the 10 digit access code.


Additional Details:

The following combination was confirmed to cause this problem...

Safari 3.0.4, Tiger 10.4.11 and Leopard 10.5.2
Siemens SpeedStream 4100, firmware 1.0.0.48 and 1.0.0.53 (latest)

This is a very common modem for AT&T DSL Service.

[Art Vandelay]

Report it to Apple.

Also, give it another try when Safari 3.1 comes out soon.

[sparky]

Originally Posted by Art Vandelay 

Report it to Apple.

Also, give it another try when Safari 3.1 comes out soon.

Unless you have a direct link, the only thing I could find was on the Safari page at Apple which said to use the bug icon in the toolbar.

The problem is that wants to report the current page... so I blanked out the URL and submitted but didn't get any confirmation dialog.

I also posted this message on quite a few Mac forums including the Safari forum at Apple.

[sparky]

I filed an ADC Bug Report with Apple - #5784890

Summary:

It seems that if you try to access the Siemens SpeedStream 4100 DSL modem's GUI with Safari 3.0.4, you will not be able to submit any data, make any changes to settings, or upload new firmware. The Siemens SpeedStream 4100 is a very popular modem supplied by AT&T for their DSL subscribers.

Steps to Reproduce:

1. Plug in a Siemens SpeedStream 4100 DSL modem into Ethernet port on Mac and power it up.
2. Access Modem GUI in Safari 3.0.4 by typing 192.168.0.1
3. Go to any GUI screen where data can be entered.
4. Enter or edit data and click submit.
5. Data is not submitted and modem GUI always returns an error that data is invalid

Expected Results:

Modem GUI should accept new data after hitting submit.

Actual Results:

Modem GUI always returns an error that data is invalid. Even the 10 digit access code is rejected as invalid. However, modem GUI works perfectly fine with FireFox on Mac.

Regression:

Problem does not occur in Safari 2 or FireFox... only seeing this serious problem with Safari 3.0.4

Notes:

The following combination was confirmed to cause this problem...

Safari 3.0.4, Tiger 10.4.11 and Leopard 10.5.2
Siemens SpeedStream 4100, firmware 1.0.0.48 and 1.0.0.53 (latest)