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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Compressor Woes - crashing

Compressor Woes - crashing
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Join Date: Nov 2007
Location: Kathmandu Nepal
Status: Offline
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Mar 30, 2008, 11:38 PM
 
Well my compressor is on the blink; crashes on startup during "starting compressor services" routine. I have uninstalled and reinstalled per the apple KB and not sure what to do now. It worked last month. Going to my timemachine backup of when I know it worked was no help. I think it might be qmasterd that's not working, but just guess and i don't even know what that is...

I am also wondering if I even need it if I have Quicktime Pro installed...its nice having batch but does QT Pro do the same thing in terms of compression? thx.

Crash report:
Process: Compressor [2996]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: 2.3.1 (2.3.1)
Build Info: Compressor-23101~6
Code Type: X86 (Native)
Parent Process: launchd [121]

Date/Time: 2008-03-31 10:23:59.256 +0545
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000341d8eda
Crashed Thread: 3

Thread 0:
0 libSystem.B.dylib 0x918cdbce __semwait_signal + 10
1 com.apple.Foundation 0x96cab481 +[NSThread sleepUntilDate:] + 97
2 com.apple.AppKit 0x92119e6e -[NSUIHeartBeat disableHeartBeating] + 134
3 com.apple.AppKit 0x921199ae -[NSMoveHelper _doAnimation] + 72
4 com.apple.AppKit 0x9211be39 -[NSMoveHelper(NSSheets) _closeSheet:andMoveParent:] + 457
5 com.apple.AppKit 0x9211bbfc -[NSWindow(NSSheets) _orderOutRelativeToWindow:] + 123
6 com.apple.AppKit 0x91f74958 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter :force:isModal:] + 2081
7 com.apple.prokit 0x002dc562 -[NSProWindow(_ProSplash) _reallyDoOrderWindow:relativeTo:findKey:forCounter :force:isModal:] + 175
8 com.apple.AppKit 0x91f740d8 -[NSWindow orderWindow:relativeTo:] + 105
9 com.apple.prokit 0x002fea55 -[NSProWindow orderWindow:relativeTo:] + 64
10 com.apple.AppKit 0x91f887cd -[NSWindow orderOut:] + 50
11 com.apple.AppKit 0x91fca091 -[NSWindow _close] + 435
12 com.apple.AppKit 0x91fc9a80 -[NSApplication endSheet:returnCode:] + 288
13 com.apple.AppKit 0x921b6dce -[NSApplication endSheet:] + 49
14 com.apple.Foundation 0x96c0dcdc _nsnote_callback + 364
15 com.apple.CoreFoundation 0x915f79da __CFXNotificationPost + 362
16 com.apple.CoreFoundation 0x915f7cb3 _CFXNotificationPostNotification + 179
17 com.apple.Foundation 0x96c0afd0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
18 com.apple.Foundation 0x96c14668 -[NSNotificationCenter postNotificationName:object:] + 56
19 ...apple.compressor.Compressor 0x0001246e 0x1000 + 70766
20 ...apple.compressor.Compressor 0x00012423 0x1000 + 70691
21 ...apple.compressor.Compressor 0x000123f0 0x1000 + 70640
22 ...apple.compressor.Compressor 0x0001163c 0x1000 + 67132
23 com.apple.Foundation 0x96c0dcdc _nsnote_callback + 364
24 com.apple.CoreFoundation 0x915f79da __CFXNotificationPost + 362
25 com.apple.CoreFoundation 0x915f7cb3 _CFXNotificationPostNotification + 179
26 com.apple.Foundation 0x96c0afd0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
27 com.apple.Foundation 0x96c14668 -[NSNotificationCenter postNotificationName:object:] + 56
28 com.apple.AppKit 0x91f3feff -[NSApplication _postDidFinishNotification] + 125
29 com.apple.AppKit 0x91f3fe0e -[NSApplication _sendFinishLaunchingNotification] + 77
30 com.apple.AppKit 0x91eb98aa -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 284
31 com.apple.AppKit 0x91eb90a3 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
32 com.apple.Foundation 0x96c331df -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
33 com.apple.Foundation 0x96c32eef _NSAppleEventManagerGenericHandler + 223
34 com.apple.AE 0x95e5a648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
35 com.apple.AE 0x95e5a57e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
36 com.apple.AE 0x95e5a425 aeProcessAppleEvent + 177
37 com.apple.HIToolbox 0x958eaf61 AEProcessAppleEvent + 38
38 com.apple.AppKit 0x91eb69ed _DPSNextEvent + 1189
39 com.apple.AppKit 0x91eb608e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
40 com.apple.AppKit 0x91eaf0c5 -[NSApplication run] + 795
41 com.apple.prokit 0x002dbe5a NSProApplicationMain + 325
42 ...apple.compressor.Compressor 0x00003520 0x1000 + 9504
43 ...apple.compressor.Compressor 0x00002532 0x1000 + 5426
44 ...apple.compressor.Compressor 0x0000244d 0x1000 + 5197

Thread 1:
0 libSystem.B.dylib 0x918cdbce __semwait_signal + 10
1 libSystem.B.dylib 0x918f88cd pthread_cond_wait$UNIX2003 + 73
2 com.apple.ColorSync 0x91cf9460 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x91d0bd92 CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x918f7c55 _pthread_start + 321
5 libSystem.B.dylib 0x918f7b12 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x918c6a46 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x918f8daf _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x918fa633 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x96c544fc -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x96c54310 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.Foundation 0x96c54275 -[NSConditionLock lockWhenCondition:] + 69
6 com.apple.AppKit 0x91f1c7f0 -[NSUIHeartBeat _heartBeatThread:] + 753
7 com.apple.Foundation 0x96c0e5ad -[NSThread main] + 45
8 com.apple.Foundation 0x96c0e154 __NSThread__main__ + 308
9 libSystem.B.dylib 0x918f7c55 _pthread_start + 321
10 libSystem.B.dylib 0x918f7b12 thread_start + 34

Thread 3 Crashed:
0 com.apple.CoreFoundation 0x916907a8 __exceptionFinalize + 152
1 libSystem.B.dylib 0x918fab13 _pthread_tsd_cleanup + 163
2 libSystem.B.dylib 0x918fa6b5 _pthread_exit + 98
3 libSystem.B.dylib 0x918f7b12 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x918fe72e select$DARWIN_EXTSN$NOCANCEL + 10
1 com.apple.AECore 0x001352a8 aecore::CThread::runThread() + 94
2 com.apple.AECore 0x00132919 threadProc(void*) + 17
3 libSystem.B.dylib 0x918f7c55 _pthread_start + 321
4 libSystem.B.dylib 0x918f7b12 thread_start + 34

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xcd06a3ac ebx: 0x91690724 ecx: 0xb01c9000 edx: 0x00e3de40
edi: 0x00030016 esi: 0x00e3de40 ebp: 0xb01c8f08 esp: 0xb01c8ed0
ss: 0x0000001f efl: 0x00010213 eip: 0x916907a8 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x341d8eda

Dead MBP 2.2 4gig / New Aluminum iMacs / "Old" iPhones / 1st Gen Ipod Shuffle
     
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Join Date: Sep 2008
Status: Offline
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Sep 21, 2008, 04:41 PM
 
My DVD Studio Pro project keeps on crashing...it quits unexpectedly right before it's about to finish burning. It worked for me when I burned a NTSC DVD, but when I tried burning a PAL version it crashed. What could be the problem causing the it to quit?

This what the report says:
Process: DVD Studio Pro [988]
Path: /Applications/DVD Studio Pro.app/Contents/MacOS/DVD Studio Pro
Identifier: com.apple.dvdstudiopro
Version: 4.2.1 (431.25)
Build Info: DSP-4312500~157
Code Type: X86 (Native)
Parent Process: launchd [82]

Date/Time: 2008-09-21 14:04:51.808 -0700
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c728377f
Crashed Thread: 21
     
   
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