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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Word "disc is full" error

Word "disc is full" error
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idykenano
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Join Date: Feb 2007
Location: campus apartment
Status: Online
Apr 20, 2008 , 07:45 PM
 
While using Word 2008, I get a popup that reads "The disc is full while trying to write to "Tonks" (the name of my harddrive)... and it goes on for a little bit longer. However, my hard drive is NOT full. I have over 20gb free...
any suggestions?
2.2 IC2D Macbook Nov 2007 4gb memory TONKS
450mhz PowerMac G4 Sawtooth 1.25gb memory 120gb harddrive dvd burner NORBERT
     
Cold Warrior
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Join Date: Aug 2005
Location: Access tunnel, six feet under the Russian embassy
Status: Offline
Apr 20, 2008 , 08:11 PM
 
Does this happen at intervals or only when you try to save a document?
Did you recently install any new or updated software?

1. Try deleting your normal.dot template. Search for it in Spotlight by filename.
2. Run Repair Permissions in Disk Utility.
     
ghporter
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Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Apr 20, 2008 , 08:40 PM
 
I've seen Word do this. It usually is because Word gets stupid and can't find the folder I want (or more often it's looking for a USB drive that's disconnected). I cancel the save, then use Save As to navigate to where I want the document saved. This usually results in a "that document already exists" condition, but overwriting it won't hurt anything, so that's what I do. This is using Word 2004; YMMV, but try my workaround and see if you get somewhere with it.
Glenn ----- PLEASE SUPPORT ME IN THE FIGHT AGAINST DIABETES. Click the picture to donate!
     
idykenano
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Join Date: Feb 2007
Location: campus apartment
Status: Online
Apr 20, 2008 , 11:20 PM
 
sorry for the lack of clarity... this happens only when the document tries to save the autorecover file.
I am able to save the file over and over again just fine.
2.2 IC2D Macbook Nov 2007 4gb memory TONKS
450mhz PowerMac G4 Sawtooth 1.25gb memory 120gb harddrive dvd burner NORBERT
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Apr 21, 2008 , 07:54 AM
 
Interesting. I want to say that Word has a particular path for autosaving, and that path is faulty somehow. That leads me to believe that you are experiencing a problem with some sort of preference setting in Word.

In Word 2004, the File Locations defaults in Preferences are not always populated-I just looked and I don't have anything filled in for most of the settings, with only User Templates having anything in it at all. If 2008 has similar preference settings, you might be able to fix this by providing an entry for the Documents location preference.
Glenn ----- PLEASE SUPPORT ME IN THE FIGHT AGAINST DIABETES. Click the picture to donate!
     
   
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