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iTunes app sync problems
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Mac Enthusiast
Join Date: Oct 1999
Location: Austin, TX 78751
Status:
Offline
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This concerns both iTunes and the iPhone, but mainly iTunes, so I'm posting here. I'm having a problem with syncing apps downloaded to the iPhone. Here is what I've found: if you start from scratch with iTunes with the option to treat your phone as a new iPhone, all is well. However, if you perform a restore at some point, iTunes will no longer automatically transfer to the desktop apps downloaded directly to the iPhone. The command in iTunes Files > Transfer Purchases From iPod does work, and even if I don't issue this command, apps remain on the iPhone just fine.
How can I reestablish automatic app syncing in both directions? Does anyone know where the log and/or preferences are kept? I can't seem to located them.
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Moderator  Join Date: Feb 2006
Location: on the verge of insanity
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Offline
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Make sure that option is turned on.
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I like my water with hops, malt, hops, yeast, and hops.
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Mac Enthusiast
Join Date: Oct 1999
Location: Austin, TX 78751
Status:
Offline
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That image is way too small to be viewed.
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Mac Enthusiast
Join Date: Oct 1999
Location: Austin, TX 78751
Status:
Offline
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Originally Posted by Rumor 
Make sure that option is turned on.
It is: Sync applications > All applications.
Any other ideas?
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Mac Enthusiast
Join Date: Oct 1999
Location: Austin, TX 78751
Status:
Offline
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I just read this Apple support document:
http://support.apple.com/kb/HT1977
There are some interesting notes:
Note that if your iTunes library is not authorized with the iTunes Store account used to purchase the application on the device, the application will not be transferred to the iTunes library but will not be removed from the device.
Also:
If you are connected your iPhone or iPod touch to an iTunes library that you don't normally sync with, you can still transfer purchased applications from the device by choosing File > Transfer Purchases in iTunes.
This happens to be the EXACT behavior that I'm observing. However, my iTunes library is authorized with the iTunes Store account used to purchase the programs. Somehow, the act of performing a restore causes this information to be changed.
Does this make sense? Any ideas on how to correct the situation?
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Fresh-Faced Recruit
Join Date: Jul 2008
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It sounds like the same the that happened to me.
For whatever reason, my iTunes had "de-authorized" itself.
After clicking [ store ] then [ authorize computer ] I was able to sync apps to and from my iPhone again.
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Moderator Join Date: Feb 2006
Location: on the verge of insanity
Status:
Offline
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Originally Posted by Le Flaneur
That image is way too small to be viewed.
You need to click on the image.
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I like my water with hops, malt, hops, yeast, and hops.
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