Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes 8 DOA (here)

iTunes 8 DOA (here)
Thread Tools
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 03:14 PM
 
downloaded, installed. went to open, agreed to the terms. opened the app, it started converting my library, then crashes every time. rebooted, same thing. am gonna try to reinstall (i DL'd it from apple site).
anyone else? hmmm....
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 03:20 PM
 
oops, maybe going too fast, i need to do the quicktime update...! will report back...
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Moderator
Join Date: Apr 2005
Location: Cambridge, UK
Status: Offline
Reply With Quote
Sep 9, 2008, 03:30 PM
 
It's working for me, even without the quicktime update.

This is probably better suited to applications... moving.
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 03:37 PM
 
Originally Posted by seanc View Post
It's working for me, even without the quicktime update.
seems okay here (intel core2duo) NOW that i did the QT update. anyone else?
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Addicted to MacNN
Join Date: Mar 2006
Location: California
Status: Offline
Reply With Quote
Sep 9, 2008, 04:22 PM
 
The only thing that irks me is that when you go download a free HD episode is that it automatically starts to download a standard def episode as well. Taking up more hard drive space.

edit:
And the HD looks good.

edit 2:
iTunes knows if you have surround set up or not while playing video. No audio when surround is clicked.

edit 3: the link to itunes store arrow is different. silvery
( Last edited by brassplayersrock²; Sep 9, 2008 at 04:33 PM. )
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
Status: Offline
Reply With Quote
Sep 9, 2008, 04:24 PM
 
iTunes won't recognize my iPod touch. It will recognize my shuffle. Fun stuff. Reinstalling now. I must say, I am a fan though of the new interface and whatnot. I don't like that it downloads the standard def episodes either. There goes my 250 gb HD.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 04:26 PM
 
I am having the same problem...

First I tried to upgrade. iTunes 8 crashes.

Then I deleted iTunes, installed again... it still crashes.

Then I restored iTunes 7 from backup.

Since iTunes 8 was an mpkg, I don't know if it installed other things outside of the iTunes.app.

I think its time to start drug screening Apple developers

I had already done the qt update from Software Update before upgrading to iTunes 8.
( Last edited by rem; Sep 9, 2008 at 04:35 PM. )
Cheap things are of no value, valuable things are not cheap.
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
Status: Offline
Reply With Quote
Sep 9, 2008, 04:27 PM
 
Ugh. Reinstalled iTunes, deleted the Mobile.kext file, and still not updating my iPod. Anybody got a direct link?
     
Addicted to MacNN
Join Date: Aug 2008
Location: The New Posts Button
Status: Offline
Reply With Quote
Sep 9, 2008, 04:31 PM
 
I may have lied about upgrading today.
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 04:32 PM
 
Originally Posted by rem View Post
I am having the same problem...

First I tried to upgrade. iTunes 8 crashes.

Then I deleted iTunes, installed again... it still crashes.

Then I restored iTunes 7 from backup. Now I get this error message:

"The file "iTunes Library" cannot be read because it was created by a newer version of iTunes. Luckily I have Time Machine & backed up yesterday so I can get that back too.

Since iTunes 8 was an mpkg, I don't know if it installed other things outside of the iTunes.app.

I think its time to start drug screening Apple developers

(edit: I got my pre-v8 iTunes Library back from the "Previous iTunes Libraries" folder. iTunes 7 seems to be working fine again.)
did you install the new quicktime update?? as stated above, that fixed the problem for me...
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Moderator
Join Date: Apr 2005
Location: Cambridge, UK
Status: Offline
Reply With Quote
Sep 9, 2008, 04:35 PM
 
What Macs & OSes are you guys with problems running?

I'm on MacBook no. 1 in my sig.
     
Addicted to MacNN
Join Date: Mar 2006
Location: California
Status: Offline
Reply With Quote
Sep 9, 2008, 04:36 PM
 
4 step thing for me: downloaded the new quicktime -> restarted Downloaded the front row update Downloaded and installed iTunes 8 from the Apple site because it wasn't showing in updater. No problems so far. *crosses fingers*
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 04:38 PM
 
I have 10.5.4 running on a 15" MBP 2.4 GHz C2D.
Cheap things are of no value, valuable things are not cheap.
     
Addicted to MacNN
Join Date: Mar 2006
Location: California
Status: Offline
Reply With Quote
Sep 9, 2008, 04:41 PM
 
The blasted Genius thing sure is taking its sweet time to gather my music info. Then again I do have over 200 gigs of music.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 04:52 PM
 
I installed updates in this order / source :
- qt update / from Software Update... (reboot req'd.)
- Front Row update / from Software Update...
- iTunes 8 / downloaded manually from apple.com (hosed)
Cheap things are of no value, valuable things are not cheap.
     
Addicted to MacNN
Join Date: Aug 2007
Location: The Valley of the Sun
Status: Online
Reply With Quote
Sep 9, 2008, 05:07 PM
 
I used software update, no iTunes 8 yet, just QT 7.5.5 When I ran it after the QT install there was an update for Front Row, no iTunes 8, I, ll wait until SU downloads it to install.
¡Viva Cristo Rey!
     
Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status: Offline
Reply With Quote
Sep 9, 2008, 05:07 PM
 
Looks like I'll be staying away, once again, until after Apple uses it's customers for quality assessment and releases 8.0.1 bug fixes.

What is going on at Apple? Are they all drinking the kool-aid and believe that they can't release buggy software, no matter how hard they try?
     
Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status: Offline
Reply With Quote
Sep 9, 2008, 05:11 PM
 
Originally Posted by rem View Post
I installed updates in this order / source :
- qt update / from Software Update... (reboot req'd.)
- Front Row update / from Software Update...
- iTunes 8 / downloaded manually from apple.com (hosed)
Ah, but did you repair permissions (or, put another way, were you standing on your head while humming Twist-and-Shout backwards)?
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 05:12 PM
 
Originally Posted by fisherKing View Post
did you install the new quicktime update?? as stated above, that fixed the problem for me...
Yes, but for me I installed qt first, then iTunes 8 & was left stuck with the same original issue you had before installing qt. It would be interesting to know if other users installed iTunes 8 first, then installing the qt update somehow fixed the iTunes problem.
Cheap things are of no value, valuable things are not cheap.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 05:16 PM
 
Originally Posted by Wiskedjak View Post
Ah, but did you repair permissions (or, put another way, were you standing on your head while humming Twist-and-Shout backwards)?
I was getting a hummer, she was standing on my head, & then I twisted and shouted. Does that count?
Cheap things are of no value, valuable things are not cheap.
     
Grizzled Veteran
Join Date: Jan 2005
Location: New Zealand
Status: Offline
Reply With Quote
Sep 9, 2008, 05:28 PM
 
I downloaded iTunes from apple.com (wasn't coming up in iTunes > Check for Updates or Software Update. Installed, it told me I needed to update QT. Did, restarted, and it's working fine.

The new preferences will take a day or two to get used to - I don't see the need to change it really. But that's just me.

Now, does anyone know how to turn the damn store link arrows off? Where there used to be a checkbox in the prefs, I can't find anything.
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 05:46 PM
 
Originally Posted by Wiskedjak View Post
Looks like I'll be staying away, once again, until after Apple uses it's customers for quality assessment and releases 8.0.1 bug fixes.

What is going on at Apple? Are they all drinking the kool-aid and believe that they can't release buggy software, no matter how hard they try?
really, i was panicked at the start, but, after installing itunes 8, the quicktime update got it running...and it's been fine since...
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
dru
Senior User
Join Date: Apr 2002
Location: California
Status: Offline
Reply With Quote
Sep 9, 2008, 05:56 PM
 
Installed iTunes 8 and QT 7.5.5 and not a single problem.

I'm not happy those jump arrows back to the iTunes store aren't disabled after the update, however. Looks like they removed that preference.
20" iMac C2D/2.4GHz 3GB RAM 10.6.8 (10H549)
     
Senior User
Join Date: Oct 2001
Location: From The Deep End Of The Jar ©
Status: Offline
Reply With Quote
Sep 9, 2008, 05:56 PM
 
Originally Posted by B Gallagher View Post
I downloaded iTunes from apple.com (wasn't coming up in iTunes > Check for Updates or Software Update. Installed, it told me I needed to update QT. Did, restarted, and it's working fine.

The new preferences will take a day or two to get used to - I don't see the need to change it really. But that's just me.

Now, does anyone know how to turn the damn store link arrows off? Where there used to be a checkbox in the prefs, I can't find anything.
Terminal : defaults write com.apple.iTunes show-store-arrow-links -bool FALSE
20"iMac intel 2.66 Duo: 4GB RAM : OS 10.6.6
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 06:00 PM
 
OMG: to recap, iTunes 8 was DOA for me, I had to downgrade to iTunes 7 (QT update did not rescue me)...

So from iTunes 7, I got a message that there is a new 2.1 version of iPod software for my iPod Touch. Cool. So I upgraded my Touch to 2.1.

NOW iTunes indicates that my iPod "CANNOT BE USED BECAUSE IT REQUIRES ITUNES VERSION 8.0 OR LATER"!!!!
Cheap things are of no value, valuable things are not cheap.
     
Grizzled Veteran
Join Date: Jan 2005
Location: New Zealand
Status: Offline
Reply With Quote
Sep 9, 2008, 06:03 PM
 
Originally Posted by JellyBeen View Post
Terminal : defaults write com.apple.iTunes show-store-arrow-links -bool FALSE
Thank you! And quick post editing, btw!
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 9, 2008, 06:06 PM
 
Originally Posted by rem View Post
OMG: to recap, iTunes 8 was DOA for me, I had to downgrade to iTunes 7 (QT update did not rescue me)...

So from iTunes 7, I got a message that there is a new 2.1 version of iPod software for my iPod Touch. Cool. So I upgraded my Touch to 2.1.

NOW iTunes indicates that my iPod "CANNOT BE USED BECAUSE IT REQUIRES ITUNES VERSION 8.0 OR LATER"!!!!
make sure you've updated quicktime, THEN try itunes 8 again... what mac are you on??
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Posting Junkie
Join Date: Mar 2001
Location: Salamanca, España
Status: Offline
Reply With Quote
Sep 9, 2008, 06:10 PM
 
I'm on an iMac C2D and I've not been able to download QT yet, but installed and ran iTunes 8 - it runs without problems.

Am having trouble downloading QT still..
I could take Sean Connery in a fight... I could definitely take him.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 06:10 PM
 
Did anyone else notice that the "Read me before you install" readme file that came with iTunes8 is an .app file? Wierd. I am trying to reinstall iTunes 8, then reinstall QT 7.55 after to simulate the scenario that seemed to make iTunes 8 work for some, so that I can again sync my Touch. Grrrrr....
Cheap things are of no value, valuable things are not cheap.
     
Grizzled Veteran
Join Date: Jan 2005
Location: New Zealand
Status: Offline
Reply With Quote
Sep 9, 2008, 06:11 PM
 
Originally Posted by voodoo View Post
I'm on an iMac C2D and I've not been able to download QT yet, but installed and ran iTunes 8 - it runs without problems.
Same with my MBP. iTunes told me needed the new version of QT, but it still ran!
MBP 15" C2D 2.2GHz 4.0GB 500GB@5400
iPhone 4 32GB Black
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
Status: Offline
Reply With Quote
Sep 9, 2008, 06:27 PM
 
Randomly, iTunes decided to recognize my iPod touch. I'm pretty impressed with iTunes 8. The Genius is pretty cool, although it will probably become unwanted Surprisingly, it runs very well on my 867 Mhz PowerBook G4 with a paltry 640 mb of RAM, even in the new view.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 06:42 PM
 
Originally Posted by fisherKing View Post
make sure you've updated quicktime, THEN try itunes 8 again... what mac are you on??
Tried that too, it's still a no-go for me. I have 10.5.4 running on a 15" MBP 2.4 GHz C2D.

Now I am back on iTunes 7 again and cannot sync my iPod Touch running 2.1 until I find another solution.
Cheap things are of no value, valuable things are not cheap.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 9, 2008, 07:13 PM
 
Btw, after downgrading back to iTunes 7, "check for updates..." in iTunes shows that there is a new version of iTunes. Then if I click 'ok' to download it, Software Updates is launched, but then Software Updates indicates that there is no new software for my Mac.

Now in /Library/Receipts/iTunesX.pkg/Contents/version.plist, it looks as though I have version 8 installed. I ran the mpkg to upgrade to v8, which failed, so then copied a backup of iTunes.app v7 to /Applications, but does Software Update depend on info in /Library/Receipts to be accurate?
( Last edited by rem; Sep 9, 2008 at 07:48 PM. )
Cheap things are of no value, valuable things are not cheap.
     
Fresh-Faced Recruit
Join Date: Nov 2007
Status: Offline
Reply With Quote
Sep 10, 2008, 01:20 PM
 
Originally Posted by rem View Post
Yes, but for me I installed qt first, then iTunes 8 & was left stuck with the same original issue you had before installing qt. It would be interesting to know if other users installed iTunes 8 first, then installing the qt update somehow fixed the iTunes problem.
I also have the same problems ;-( Don't know what to do now. Don't know how to downgrade back to 7.7.1 . Right now I'm using the free version of Audion 3.0.2 which can only listen to Mp3 files but cannot listen to .aac or MPA. I'm waiting for the update of iTunes 8, hopefully it can fix the problem.

Have anyone know the free software that can listen to .aac file beside Quicktime ?
     
Professional Poster
Join Date: Jan 2001
Location: brooklyn ny
Status: Offline
Reply With Quote
Sep 10, 2008, 01:23 PM
 
Originally Posted by tutorcat View Post
I also have the same problems ;-( Don't know what to do now. Don't know how to downgrade back to 7.7.1 . Right now I'm using the free version of Audion 3.0.2 which can only listen to Mp3 files but cannot listen to .aac or MPA. I'm waiting for the update of iTunes 8, hopefully it can fix the problem.

Have anyone know the free software that can listen to .aac file beside Quicktime ?
try reinstalling itunes 8, THEN reinstall quicktime? just a thought...
"At first, there was Nothing. Then Nothing inverted itself and became Something.
And that is what you all are: inverted Nothings...with potential" (Sun Ra)
     
Posting Junkie
Join Date: Jun 2002
Location: Calgary
Status: Offline
Reply With Quote
Sep 10, 2008, 02:03 PM
 
Was Apple too focused on creating another channel through which to sell music that they failed to properly debug the release?
     
Addicted to MacNN
Join Date: Aug 2004
Location: FFM
Status: Offline
Reply With Quote
Sep 10, 2008, 02:41 PM
 
Post a complete crash log. Maybe someone on here can spot what the problem could be.
     
Posting Junkie
Join Date: Nov 1999
Location: Cape Cod, MA
Status: Offline
Reply With Quote
Sep 10, 2008, 03:37 PM
 
Works fine for me, even without the Quicktime update.

10.5.4, C2D.
     
Fresh-Faced Recruit
Join Date: Feb 2006
Status: Offline
Reply With Quote
Sep 10, 2008, 08:09 PM
 
How can I turn the Genre sorting window off? I could in 7 and before!
     
Moderator
Join Date: Apr 2005
Location: Cambridge, UK
Status: Offline
Reply With Quote
Sep 11, 2008, 12:31 PM
 
Click list view? I'm not entirely sure what you mean other than that.
     
Senior User
Join Date: Nov 2003
Status: Offline
Reply With Quote
Sep 11, 2008, 12:34 PM
 
for the genre column:

defaults write com.apple.iTunes show-genre-when-browsing -bool FALSE

for the little ITMS arrows:

defaults write com.apple.iTunes show-store-arrow-links -bool FALSE

enter those two commands in the terminal.
"The road to success is dotted with the most tempting parking spaces."
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 11, 2008, 12:39 PM
 
If any of you have followed a procedure to keep the pre-10.5.2 transparent menus with blur effect (not the menu bar) which involved putting back an old version of a file called "HIToolbox" after 10.5.x updates, apparently iTunes 8 cannot launch if this old file is present.

So the choice is: iTunes 7.7 or no more blur effect in menus.
Cheap things are of no value, valuable things are not cheap.
     
rem
Forum Regular
Join Date: Dec 2005
Status: Offline
Reply With Quote
Sep 11, 2008, 12:58 PM
 
Originally Posted by tutorcat View Post
I also have the same problems ;-( Don't know what to do now. Don't know how to downgrade back to 7.7.1 [...]
I just copied a backup of 7.7.1 from Time Machine to /Applications. Next, copy the latest pre-upgrade version of your iTunes Library file from the "Previous iTunes Libraries" folder back to the iTunes folder (one level higher; & take out the date in filename).

This worked for me but I don't know if there is a better solution. I noticed, for example, that under /Library/Receipts, it appears as if I still have iTunes 8 installed.
Cheap things are of no value, valuable things are not cheap.
     
Fresh-Faced Recruit
Join Date: Nov 2007
Status: Offline
Reply With Quote
Sep 11, 2008, 01:51 PM
 
Originally Posted by rem View Post
I just copied a backup of 7.7.1 from Time Machine to /Applications. Next, copy the latest pre-upgrade version of your iTunes Library file from the "Previous iTunes Libraries" folder back to the iTunes folder (one level higher; & take out the date in filename).

This worked for me but I don't know if there is a better solution. I noticed, for example, that under /Library/Receipts, it appears as if I still have iTunes 8 installed.
Thanks, but too bad I'm using Tiger, so no Time Machine. I think I have to wait for the upgrade of 8.0 . Right now, can only listen to .mp3 files via Audion 3.0.2 . If anyone know the alternative to iTunes that can play .aac or .M4a file(but not quicktime please ), please let me know. Oh! I forgot to mention that I have iWow plug-in installed on iTunes, not sure if that the problem ?
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -4. The time now is 06:04 AM.
All contents of these forums © 1995-2014 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2014, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2