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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > having trouble deleting a program.

having trouble deleting a program.
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Junior Member
Join Date: May 2009
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May 30, 2009, 12:27 PM
 
The background.
I wanted to learn how to play poker so I downloaded PokerStars.net.
A few days later I click on the icon and get a window saying there's a new version of the software. I need to give them the password I use to log into my computer. NO WAY. Now I can't get into the site without giving them my computer password.

What's happening now.
When I go to drag the program to the trash can I get a window saying I have to type in my password to do so. I clicked cancel. Then just to see I drug Garage Band into the trash. No pop up window. Dragged it back out, no pop up window. New to mac buy this seems fishy. Need help. What should I do to get this out of my box?
Thanks.
     
Moderator
Join Date: Feb 2006
Location: on the verge of insanity
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May 30, 2009, 12:30 PM
 
I may be wrong, but I think the Pokerstars.net app is fairly safe if you downloaded it directly from them.

You could use CleanApp. There is another one as well, but I cannot remember the name of it.
I like my water with hops, malt, hops, yeast, and hops.
     
Clinically Insane
Join Date: Nov 1999
Location: 888500128, C3, 2nd soft.
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May 30, 2009, 12:36 PM
 
Your skepticism and caution are commendable.

The application requires your system password to install the update - this shouldn't be necessary, and at best it would seem to be unnecessary hassle incurred by programmers who didn't bother to make their app drag-and-drop installable.

At worst, they could use your password for something nefarious - this is why you're doing good to be careful with your password when dealing with software/developers you don't trust.

The good news is that when the application isn't running and dragging it to the Trash requires your password, it's almost certainly the Mac OS X Finder that requires the password because the application files were installed with weird permissions settings.

In other words, dragging something to the Trash is a Finder action, and if you need to enter a password to do so, it will remain with the Finder - a trusted application.

If you click on the little "Details" disclosure triangle, you can see exactly which process requires authentication - in the case of a permissions issue in the Finder, it says something like

Right: com.apple.desktopservices
Application: Finder

and if you click on the application, you can see *exactly* where on your hard drive it's located.
     
putrid  (op)
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Join Date: May 2009
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May 30, 2009, 03:44 PM
 
Thanks folks. Trashed pokerstars. I guess that means I win! LOL

One thing I should of mentioned above. When I clicked on download ( before the window asking me to give them my computer password) it acted like it downloaded something. Nothing in downloads. Was this a rues or should I look farther for something?
     
   
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