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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Entourage 2008 mangles my username (Account ID)

Entourage 2008 mangles my username (Account ID)
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Dedicated MacNNer
Join Date: Mar 2002
Location: Richmond, VA
Status: Offline
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Jul 1, 2009, 07:45 PM
 
Can anyone shed any light on this issue? It's driving me crazy.

Usernames on my company's Exchange server are literally our email addresses, like this:

firstname.lastname@company.com

Our Exchange server, and OWA, are hosted on another domain, so it looks like this:

https://webmail.anothercompany.com/

When I enter my Account ID, it gets saved to my Keychain (and I'm assuming sent to the server) as:

Code:
firstname.lastname@company.com@webmail.anothercompany.com
What the heck?

I can login to OWA just fine, but Entourage just keeps telling me I'm providing an invalid username or password. I suspect because it's mangling my username. But who knows. Nothing is working, and there isn't much in the way of options.

Any ideas?
     
Moderator
Join Date: Oct 2001
Location: San Jose, CA
Status: Offline
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Jul 1, 2009, 08:02 PM
 
Shouldn't the username just be firstname.lastname?

Steve
Guess I finally got that fifth star!
     
Dedicated MacNNer
Join Date: Mar 2002
Location: Richmond, VA
Status: Offline
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Jul 1, 2009, 08:09 PM
 
I've actually tried that, but I don't think so. Our OWA username is actually the entire email address. But, firstname.lastname just kicks back the invalid login error as well.
     
   
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