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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes gives "unknown error (2001)" upon Store request

iTunes gives "unknown error (2001)" upon Store request
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Love Calm Quiet
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Join Date: Mar 2001
Location: CO
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Nov 10, 2009, 10:01 AM
 
Wife's new (April 2009) MacBook. OS 10.5.8 iTunes 9.02 (also happened with 8.x, I believe). Safari 4.0.3

Googling and forum search show mostly problems with *iPhones*. And problems back in 2007.

Clicking on *buy* gives awesomely UNhelpful error message:
"We could not complete your iTunes Store request.
An unknown erro occurred (2001).
There was an error in the iTunes Store. Please try again later."

Well, we've tried on/off a few days. Problem never changes. Apple support forums (Apple - Support - Discussions - Cannot Restore Unknown error 2001 ...) call it a "Restore" problem... and are completely unhelpful. They suggested "be sure using latest software." So I upgraded to 10.5.8 and Safari 4.0.3 (which iTunes 9.02 insisted on). No change

In desperation I tried the ancient remedy: trash preferences. No change. Of course there have been several restarts following the above upgrades.

Has no one else experienced this? Anyone got a hint/strategy?
TOMBSTONE: "He's trashed his last preferences"
     
   
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