mduell, when I saw your seven steps for how you
sync'd your BB with your Mac using the BB Desktop
Manager, I said to myself, "Done everyone one of those
exact steps about 15 times--except for the Contacts.
I haven't tried syncing just the contacts--just iCal"
So since you took the time and trouble to
list what you did I gave it a whirl and started
with the Contacts.
Short story: No Viola! here!! Still no transfer of
contacts between my Macbook and
my Blackberry Curve 8310. Or iCal appointments.
I feel like I'm missing something obvious,
but I can't find what it is.
So here's what I did:
Since this was the first time synchronizing the Contacts,
a window came up warning of this and said it advised
replacing device data with computer data to I clicked
on the highlighted "Replace data device" vs "Merge data".
Other than that, I followed every one of your steps.
Download/install BB Desktop.
Done that about three times now. Complete install
and uninstall.
Connect BB to computer.
Check.
Apply any available software updates.
Check. Window said I have the latest version.
(Did not check for other Mac related updates, though
only used the application button on DM menu.)
Sync contacts Mac<->BB.
Check.
Resolve any conflicts when they pop up.
None came up in the Desktop Manager window.
However, I noticed the icon on my menu
bar twirling around and eventually 17 conflicts
were resolved.
Also, the blue bar never filled up on the drop down window
while my sync was supposedly happening and I was told to not disconnect
the device.
Add one calendar to syncing, sync Mac<->BB.
Did not do this step. Instead checked if the
contacts sync'd.
Add the rest of your calendars one by one, sycning Mac<->BB between them.
As stated above, did not get to this step.
Viola!
No Viola! All addresses are gone from
my Blackberry. Mild panic beginning.
However, I did do a back up and under
"Device" in the menu, I clicked "Restore device"
and now Viola! they came back!. Phew!
What this did though was tell me that my computer and
my BB are talking because I was able to restore the missing
addresses.
I continued to follow your steps over and
over, ( five more times) and will spare you all the notes I took,
but alas, I have not succeeded in having the
simple synchronization you've had.
Once during these attempts the blue bar did fill during
a so called sync (that message comes up when you've
clicked the green sync button and you also
see a gray bar that starts to fill blue, that says "you are connected
and the following items are being synchronized. Do not
disconnect your device." So for a moment I had hope.
I did further digging and was told to check if I had sync services
on. In system preferences it sync is tied to Mobileme which
I'm not using. Then I go to iSync and click on "add device" and get
the message "iSync cannot connect to this device."
It works like a dream for you, but you're a rarity in this
realm so be thankful.
If you have any other thoughts or ideas, mduell I would
be open to trying them. Thanks so much for your interest
thus far.
Now listen, I hear some of you saying, "Go get an iPhone and
quit spending your time and our space on this nonsense." It's
so tempting, but not the solution for me right now. I just want
a Viola! like mduell.
I'm pasting a response from a poster in the Blackberry Forum who
is helping those of us who are just trying to have what you have.
So in case someone else is struggling with this issue and would like
to read further you'll see that mduell never had to clear a cache
or run repair permissions to achieve a simple, works like a dream,
sync:
"I'm happy to try to help...the first part is the correct installation. I started a thread on how to do this. You must remove all third party sync software completely BEFORE installing DMFM. See here:
Show my posts - BlackBerry Support Community Forums...
You will need to clear the system and user cache as well (get OnyX for this). You say you don't have iSync...that is unusual, you should have it regardless.
Now as far as the device goes...I did not clear mine (was previously syncing with pocket mac) and had no problems. You will need to check to see how many calendars you have (in iCal and on the device). You cannot sync the multiple calendars from iCal as multiple calendars on the device although all events will sync as one calendar. I suggest you follow the advice I gave in the link to setup address book and ical. I would first backup address book and ical (for ical file/export/ical archive), then try reseting sync services. You could also try deleting everything in iCal and then restore from your backup...this will ensure the files are where they are supposed to be). Clear the cache, empty the trash and restart the mac...run repair permissions and then install DMFM. Remember if you are using unusual characters or unusually long entries this could cause problems. The sync field maps are NOT identical, so not everything will sync.
Also describe exactly what settings you are using for the sync...I always use faster sync and delete device data."
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