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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > apple mail and gmail IMAP problem

apple mail and gmail IMAP problem
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Forum Regular
Join Date: Nov 2005
Location: MA
Status: Offline
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Jun 23, 2010, 07:11 AM
 
Hi!

For the last week or so (or at least since I upgraded to 10.6.4), my apple mail continues to be unable to download from gmail. It just has the spinning wheel like it is working to download my mail continuously for hours on end with no success. My mail settings are absolutely configured to correctly, I have checked multiple times.

Any idea how I can fix this big problem?

Thanks!
     
Mac Elite
Join Date: Mar 2006
Location: Here
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Jun 23, 2010, 11:21 PM
 
My first thought would be to delete Mail's plist under /Users/yourusername/Library/Preferences/com.apple.mail.plist, replacing "yourusername" with your user name. This will rest all of your Mail preferences to defaults and I'm fairly certain you'll have to set your email up over again.

You might be able to get away with just deleting your Gmail account and reentering it again.
     
Clinically Insane
Join Date: Mar 2001
Location: yes
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Jun 24, 2010, 12:30 AM
 
I would see if you can download your mail under a different OS X account on that same computer.
     
Fresh-Faced Recruit
Join Date: Jul 2010
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Jul 15, 2010, 12:24 PM
 
I am having the very same problem for the past two days. Two out of my three different Gmail accounts are working fine in Mail.app. My main gmail account only has the spinning pin wheel. Connection doctor says everything is fine. Any other suggestions??
     
Moderator
Join Date: Apr 2001
Location: Wasilla, Alaska
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Jul 15, 2010, 02:22 PM
 
Delete the account and add it in again. If you have it set for IMAP, you shouldn't lose anything.
     
Fresh-Faced Recruit
Join Date: Jul 2010
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Jul 15, 2010, 03:55 PM
 
Tried it, same thing. Now it will load new messages but still the spinning wheel. Seems like it's loading the same message for each attempt I made at reloading the mail account. 4 now.
     
   
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