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Facebook
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Fresh-Faced Recruit
Join Date: Nov 2010
Status:
Offline
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The chat window at the bottom of the facebook page on my iMac has disappeared, it is not showing in Safari or Firefox, it is also not showing on my other account on the iMac but it is still there on my MacBook. It disappeared before but returned after I did an erase and install a few months ago, I also noticed that on some web pages after filing in information there was no response. I have tried resetting Safari and also trashed the preferences, but as this is happening on both accounts that is not the solution. Advice would be appreciated.
Terry.
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Professional Poster
Join Date: Mar 2004
Location: UK
Status:
Offline
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Sounds like you have something fairly major missing or corrupted. Looks like facebook chat is powered by Ajax. Reinstalling your OS is probably the easiest way to fix this. I don't know how you'd manually repair it.
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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If, as indicated, he had the problem before; it was partially remedied by an Erase and & Install and now has returned, there could be a RAM problem.
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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The OS and underlying hardware are exactly the last place I'd look in troubleshooting this problem.
Does this happen with a different Facebook account on the same computer in both browsers?
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Clinically Insane
Join Date: Oct 2000
Location: Los Angeles
Status:
Offline
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The problems he's having aren't just with Facebook.
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"The natural progress of things is for liberty to yield and government to gain ground." TJ
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Administrator  Join Date: Apr 2001
Location: San Antonio TX USA
Status:
Offline
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Knowing how that little window was implemented in code may provide a hint at what's not working right. Unfortunately, I can't make out any real details from the page source-I'm really stale with HTML and CSS. The little chat box is called a "pagelet" in the source...
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Glenn -----
OTR/L, MOT, Tx
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Clinically Insane
Join Date: Mar 2001
Location: yes
Status:
Offline
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Originally Posted by Big Mac 
The problems he's having aren't just with Facebook.
That's not the impression I got. One should always start with the low dangling fruit and not make assumptions.
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