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iTunes won't import music, movies or apps from HDD
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Fresh-Faced Recruit
Join Date: Dec 2011
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I recently experienced a HDD crash and had to recover my media files from my back-up drive, which was also being stubborn. I don't know how it was formatted (APM vs. GUID) but I had to use Data Rescue II to recover the files. I copied them to an external USB drive formatted as an Apple Partition drive, and then to a GUID partitioned external USB drive where the files will ultimately live (I'm still old school, using a G5 tower).
Somewhere along the way, the files lost a resource fork or a data fork or a something. The files look like the right kind of files, and Get Info says they are the right kind of files, but iTunes and Quicktime will not import or play them, giving an error stating they "are not the right kind of file".
I'm stumped. Anyone know what the files lost along the way, and how to get them back? I have about 1GB of data in these media files, so I would really prefer not to re-rip/download everything and start over. Recovering the existing files is the preferable option.
Thanks.
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Moderator  Join Date: Oct 2001
Location: San Jose, CA
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What kind of files are we talking about: .mp3? .avi?
What OS are you running and version of iTunes?
Can you play the files in a 3rd-party app, like VLC?
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Fresh-Faced Recruit
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Good questions.
- m4a, mp3, m4p... basically any Apple TV supported music and video files.
- OS X 10.5.8 / iTunes 10.whatever is the latest (just updated yesterday)
- I haven't tried VLC (good idea), but Quicktime will not play the files either.
To compound this, I discovered something new: some of the files are invisible, and there is no .DS_Store file in some of the folders either. It appears that somewhere in recovering the files, some of the resource forks were not also copied over. This is just a guess though, and I don't have a clue for how to solve it if that is the issue.
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Moderator Join Date: Oct 2001
Location: San Jose, CA
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The files may be corrupted. You should definitely try playing them with a 3rd-party app. If they don't work there, there's not much you can do.
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Yeah, VLC won't play them either. However, I toggled the visibility for all my files and somehow the ones that were not supposed to be invisible are now visible (under normal circumstances). One problem down, one to go. I refuse to believe these files are completely corrupt, so I'm open to new suggestions.
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Moderator Join Date: Oct 2001
Location: San Jose, CA
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Have you tried on another Mac? Have you tried on a PC (or in a virtual machine, like Parallels running Windows)?
If not, then with loss, must eventually come acceptance. 
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Fresh-Faced Recruit
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Steve, thanks for all your help. I'll try them on a PC and if that still produces no results, I'll contemplate acceptance.
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Professional Poster
Join Date: Jan 2001
Location: Between Sydney and Melbourne
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VLC can sometimes repair files.
Just a thought.
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Professional Poster
Join Date: Mar 2004
Location: UK
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Do you still have the earlier versions from the APM drive before you copied to GUID? Do they work?
Can you run Data Rescue again?
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MacBook 2.0GHz CD; MacBook Pro 15" 2.4GHz Late '08; PowerMac G4 MDD Dual 1GHz; 3x Xserve G4 1GHz; Mac Mini 2GHz; Big pile of broken and working bits;
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