Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Microsoft Word HELP!

Microsoft Word HELP!
Thread Tools
Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status: Offline
Reply With Quote
Nov 8, 2012, 07:29 AM
 
Hi there
I am running OSX with 2011 word. i've been working on an important word document for quite some time and just today i noticed that when i look for the file it is missing, i used finder and no luck and also nothing has been found in the trash. I then went into word tried to open"recent documents" found it except "word was unable to find the document would you like to locate it yourself?"

Can someone please tell me how i find this missing document
thank you so much!!!!!!!
R.I.P Steve Jobs
     
Moderator
Join Date: Jun 2000
Location: inside 128, north of 90
Status: Offline
Reply With Quote
Nov 8, 2012, 08:37 AM
 
Where are you looking? Check the users/yourname/Microsoft User Data folder, is there an Autorecovery folder in there? Hopefully a save file is in there!
     
mkerr64  (op)
Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status: Offline
Reply With Quote
Nov 8, 2012, 09:19 AM
 
I saved it on my desktop in a folder. which had 2 items and one which is missing now.
i already tried /user/documents/microsoft data folder/ office 2011 auto recovery. and it is not present there.
R.I.P Steve Jobs
     
Mac Enthusiast
Join Date: Mar 2000
Location: Georgetown, TX USA
Status: Offline
Reply With Quote
Nov 8, 2012, 12:01 PM
 
As a desperate guess…

Perhaps the file's name somehow got changed. If so. It may help to do a Spotlight search on a word or two that is unique to your lost document.
Harv
27" i7 iMac (10.9.3), iPhone 5 (7.1.1)
Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
     
mkerr64  (op)
Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status: Offline
Reply With Quote
Nov 8, 2012, 01:06 PM
 
how do you exactly do a spotlight search? i know of some key unique words that can be identified.
R.I.P Steve Jobs
     
Mac Enthusiast
Join Date: Mar 2000
Location: Georgetown, TX USA
Status: Offline
Reply With Quote
Nov 8, 2012, 01:33 PM
 
Originally Posted by mkerr64 View Post
how do you exactly do a spotlight search? i know of some key unique words that can be identified.
Click on the little magnifing glass in the top-right of the Menu Bar. In the next drop down window, enter your search term.
Harv
27" i7 iMac (10.9.3), iPhone 5 (7.1.1)
Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
     
mkerr64  (op)
Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status: Offline
Reply With Quote
Nov 8, 2012, 01:40 PM
 
Originally Posted by pendragon View Post
Click on the little magnifing glass in the top-right of the Menu Bar. In the next drop down window, enter your search term.
no luck
R.I.P Steve Jobs
     
Addicted to MacNN
Join Date: Mar 2004
Location: UK
Status: Offline
Reply With Quote
Nov 8, 2012, 01:52 PM
 
No time machine backup I take it?
I have plenty of more important things to do, if only I could bring myself to do them....
     
mkerr64  (op)
Senior User
Join Date: Aug 2006
Location: Toronto, Ontario
Status: Offline
Reply With Quote
Nov 8, 2012, 01:56 PM
 
Originally Posted by Waragainstsleep View Post
No time machine backup I take it?
I have a drobo backup which i do about every 2 weeks. the device is to a degree loud so i dont run it all the time. and today with my luck it would not mount even after i attempted to repair it via disk utilities. i think it simply need a new backup w/ fresh restore.
R.I.P Steve Jobs
     
Grizzled Veteran
Join Date: Dec 2001
Location: Land of Enchantment
Status: Offline
Reply With Quote
Nov 8, 2012, 07:50 PM
 
Assuming you have not overwritten it, the file should still be there. Some utilities such as Drive Genius can retrieve these files. The less you do on the machine the likelier that you won't overwrite the file.
     
Fresh-Faced Recruit
Join Date: Aug 2013
Status: Offline
Reply With Quote
Aug 25, 2013, 12:06 PM
 
How was this resolved? I just ran into the exact same issue!
     
Fresh-Faced Recruit
Join Date: Aug 2013
Status: Offline
Reply With Quote
Aug 27, 2013, 03:57 PM
 
Originally Posted by hmyw View Post
How was this resolved? I just ran into the exact same issue!
The Office 2011 AutoRecovery folder located in ~/Documents/Microsoft User Data/ is NOT the only folder of its kind in your user folder.

The other is located in your hidden Library folder and this is where you'll likely find documents gone missing due to crashes, sudden quits, kernel panics, etc…

~/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery/
     
Fresh-Faced Recruit
Join Date: Aug 2013
Status: Offline
Reply With Quote
Aug 27, 2013, 06:30 PM
 
I got as far as Library/Application Support/Microsoft..but I don't have a folder for "Office" therefore no way to get to Office 2011 AutoRecovery folder. Under documents/Microsoft User Data..I can't find the "Office 2011 AutoRecovery" folder from there either.
     
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Reply With Quote
Aug 31, 2013, 09:52 AM
 
Which version of OS X are you running? 10.8 automatically hides the USER library, which is, I think, where your AutoRecovery folder should be...

Glenn -----OTR/L, MOT, Tx
     
Mac Enthusiast
Join Date: Apr 2003
Location: Monterrey, Mexico
Status: Offline
Reply With Quote
Aug 31, 2013, 10:47 PM
 
By any chance did you had a USB memory connected to your Mac? If so, check there since its a common problem that the file is there instead of the desktop and when you want to retrieve it doesn't find it anymore.
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -4. The time now is 10:53 AM.
All contents of these forums © 1995-2014 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2014, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2