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Drop box issue again
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Dec 7, 2013, 02:10 PM
 
I have a folder on the dropbox cloud. I'ts upload ok, everything set to go. I right clicked and in the past, there would be an option to give a link to share.

Now its right click, share, messages, no account is configured
or
right click, share, air drop, other people nearby need to open airdrop to use this folder.

there is nothing anymore about a link or a normal easy way to share the folder.

IN short, I cannot get these images to my client.

Dropbox, and always been (since the day I used it few years ago, very confusing and non intuitive and difficult to use.. but now, I need help .thanks!

(ps I don't know a better way than dropbox)
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Dec 7, 2013, 03:51 PM
 
You are not logged into Dropbox. The folder is not synced with your account, and the Dropbox app has no idea where to link to.

Click the Dropbox icon on your menu bar and sign in. Everything should work as expected then.
     
jeff k  (op)
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Dec 7, 2013, 04:07 PM
 
thanks S, I'm clicking the menu item, and looking everywhere, don't see a sign in, where is that?

In past never remember having to sign in....

I see recently changed, up to date, a little wheel bottom right, which list 5 things on dropdown, no sign though.
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Dec 7, 2013, 04:18 PM
 
It should be one of the Settings or Preferences options.

Glenn -----OTR/L, MOT, Tx
     
jeff k  (op)
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Dec 7, 2013, 04:30 PM
 
Share, arrow points to messages, and air drop.


BWT, when go to preference, it does say my name right there, meaning logged in?
( Last edited by jeff k; Dec 7, 2013 at 04:32 PM. Reason: new)
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Dec 7, 2013, 05:39 PM
 
So you're clicking on the menu bar icon, then on the little cogwheel, and then on "Preferences"?

It should look like this:


(except without the red box, obviously)

And when the Preferences window is open and you click on "Account", it shows your account name and email address, and the Name of your computer?
     
jeff k  (op)
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Dec 7, 2013, 10:51 PM
 
Yes, S, exactly right...

Now what you get if you have a folder in the finder, it's uploaded and you right click on it.
I used to get the ability to share link,
now only offers - messages and air drop — I have not a clue what messages or air drop is referring to.

So I am back to their website again...
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Dec 8, 2013, 01:21 AM
 
What version of Dropbox do you have installed?
     
jeff k  (op)
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Dec 8, 2013, 04:26 PM
 
S, don't know where that is listed, but it says up to date with check next to that lower right. just as in your screenshot.
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Dec 8, 2013, 05:50 PM
 
Check in the preferences for the version number.

That "up to date" refers to the file sync.
     
jeff k  (op)
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Dec 8, 2013, 06:56 PM
 
2.0.22
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Dec 8, 2013, 07:02 PM
 
That version is more than six months old.

I suggest you download a version that works with the OS you are running.

The current version is 2.4.8.
     
jeff k  (op)
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Dec 8, 2013, 07:55 PM
 
thanks, S, up to date. Now see the little check mark that used to be there is back again. Three box symbols about sharing on top. Strangely below, right click still only offers those two item I've never heard of.

How can we make sure I am automatically updated in the future?
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Dec 8, 2013, 10:52 PM
 
Restart your Computer.
     
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Dec 8, 2013, 11:00 PM
 
Originally Posted by Spheric Harlot View Post
Restart your Computer.
What is this supposed to achieve ?

Dropbox has no automatic update mechanism, it will not prompt you if a new version is available. The only way to update is to check for a new version online.

-t
     
jeff k  (op)
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Dec 8, 2013, 11:24 PM
 
thanks Turtle, yeah, no need for restart..!

Man.. why would dropbox not be part of the Apple ecosystem of software update???? And why would they not do it themselves

and thanks S for your help.
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Dec 8, 2013, 11:32 PM
 
Originally Posted by jeff k View Post
Man.. why would dropbox not be part of the Apple ecosystem of software update????
Some apps can't get on the App Store because they do things that Apple doesn't allow App Store apps to do. Don't know if Dropbox falls into that camp.

Originally Posted by jeff k View Post
And why would they not do it themselves
No good answer there.

-t
     
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Dec 9, 2013, 03:07 AM
 
Originally Posted by turtle777 View Post
What is this supposed to achieve ?

Dropbox has no automatic update mechanism, it will not prompt you if a new version is available. The only way to update is to check for a new version online.
That was the "Finder context menu doesn't reflect changes" solution, and a mindset that will probably be helpful to Jeff in the long run.

I'd simply forgotten that Dropbox does this live when you run it (which incidentally is probably one reason why it can't be on the App Store).

They had auto-updating for a bit, but it never seemed to work right. I wish they would implement it properly. Updating third-party stuff not on the App Store is annoying.
     
jeff k  (op)
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Dec 10, 2013, 01:48 PM
 
this just in from Dropbox, may help others watching:

Thanks for writing back!

The Dropbox app should be updating automatically. To make sure that you're getting the latest version of the Dropbox desktop client, log into the Dropbox website. Click on your name in the right hand corner of the screen, select 'Settings', and then click on the 'Account Settings' tab. Place a check in the box next to where it says 'Include me on early releases' to get the latest updates automatically.
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Dec 10, 2013, 11:57 PM
 
Uhm, I call shananigans.

You sign up for automtatic upgrades via your account on their website ? I don't think so.

-t
     
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Dec 11, 2013, 12:44 AM
 
I'm trying that.

You also set permission for iOS apps to access Dropbox on their website...a preference setting I'd been scouring the iPhone for after accidentally tapping "Allow" too quickly. I wasn't expecting that.

The "update automatically" setting on the website only mentions pre-release software, though, so it would indicate that the application should update automatically anyway — which it never has for me.
     
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Dec 11, 2013, 09:29 AM
 
I bet the setting on the website will only send you an email with a download link once a new pre-release version is available.

-t
     
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Dec 11, 2013, 10:47 AM
 
Originally Posted by turtle777 View Post
I bet the setting on the website will only send you an email with a download link once a new pre-release version is available.

-t
I agree, but that's better than being several versions/tweaks behind. Since they pretty much already have all their customers' emails, it can't hurt to sign up for early notifications.

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Dec 11, 2013, 11:44 AM
 
We shall see.

Dropbox used to have an auto-update setting, but that disappeared quickly and never worked properly IIRC.
     
   
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