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You are here: MacNN Forums > Enthusiast Zone > Art & Graphic Design > PhotoShop 7.0 upgrade question.

PhotoShop 7.0 upgrade question.
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Cake
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Join Date: Feb 2001
Location: Los Angeles
Status: Offline
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Sep 3, 2002, 10:39 PM
 
A few months ago I switched over to OS X an it's taken me this long to upgrade my PhotoShop 5.5 to 7.0.

I hit the checkout button, download the file and clicked to install.

When asked for my serial number I'm met with 6 boxes that hold 4 letters. This is fine, but I have a assembly of 14 numbers and letters followed by a hyphen and 3 more numbers. Kinda like this:
xxxxxxxxxxxxxx-xxx

How do I fit my serial number into the upgrade dialog?
Both the original program and the upgrade were bought legally. Adobe customer service is closed (888 724 4508) - I thought I'd ask here if someone had a quick answer that I'm overlooking before I get in touch with them tomorrow.

Thanks for any help.
     
Cake  (op)
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Join Date: Feb 2001
Location: Los Angeles
Status: Offline
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Sep 4, 2002, 09:41 AM
 
Got a hold of customer service a few minutes ago...

I was trying to input my serial number from my 5.5 version, but Adobe emailed me a new serial number for 7.0. Problem solved.

PhotoShop on OS X - Yay!
     
   
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