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simonmartin · Dec 20, 2002, 12:07 PM

Hi,

I'd like to get a handle on how widespread the problems I am having with PS7 on OSX are.

I find PS7 *by far* the most unstable app running on my Mac.

I find it spontaneously quits, without an error message, logs me out of a session altogether or even Kpanics the box. This happens *constantly*.

I run it on a 533DP 1.25 gb RAM. (It is not a problem with bad RAM we are talking about).

I know I'm not the only one but just how many others are having problems?

Let me know.

Simon
London UK

godzookie2k · Dec 20, 2002, 01:19 PM

I have problems, but not nearly as badly as yours are. It does unexpectedly quit, but I find it chews through system scratch disk space due to its constantly sucking cycles, even if its hidden in the background and doing nothing, and its slow as molasass.

DP500 gigoram

alfredo · Dec 20, 2002, 10:09 PM

I am using a Dual 450/w 640 RAM. I use it mostly for Photo retouching. It hasn't crashed once, but then I may not be putting the same demands on PS7 as you are.

what version OSX are you using? I am using 10.2.3

kulverse · Dec 20, 2002, 11:41 PM

I use it almost everyday in OS X. I've had pretty much zero issues with it. Speed is pretty much on par with OS 9 as far as I know. I've used it in both OS's and se no noticeable difference. I'm doing large files as well, 50Mb +.

Dual 800 G4, 768Mb.

simonmartin · Dec 21, 2002, 02:10 AM

Originally posted by alfredo:
I am using a Dual 450/w 640 RAM. I use it mostly for Photo retouching. It hasn't crashed once, but then I may not be putting the same demands on PS7 as you are.

what version OSX are you using? I am using 10.2.3

Alfredo,

I only wish it was only with heavy use that it crashes :-) Even working on tiny website graphics brings it down.

I'm now on 10.2.3 but it hasn't helped any...

Simon

chris v · Dec 21, 2002, 12:41 PM

I've only had one "unexpected quit" in six months, but I've had the key commands bug off and on, and sometimes it doesn't play nice with Suitcase.

Also, the layer effects are painfully slow to open.

Generally, it's good.

Cube 450 & Dual Gig, both OS 10.2 PS 7.0.1 & 1.5 GB RAM

Yes, it's a memory hog, too.

CV

kulverse · Dec 21, 2002, 02:44 PM

Originally posted by chris v:
I've only had one "unexpected quit" in six months, but I've had the key commands bug off and on, and sometimes it doesn't play nice with Suitcase.

Also, the layer effects are painfully slow to open.

Generally, it's good.

Cube 450 & Dual Gig, both OS 10.2 PS 7.0.1 & 1.5 GB RAM

Yes, it's a memory hog, too.

CV

It does unexpectedly quit on me, but never when I'm working in PS. It will quit maybe 1/10 times after waking from sleep on my machine. Thats about it. I think I'm in the minority their. Many people have had quitting issues.

Layer Effects opening time is an issue I have too, but it's not super-slow, just slower. All in all, it seems to run at a speed on par with my Mac at work running 9.2 and PS 7.

phobos · 04:57 PM

Sorry guys no unwxpexted quits here. And I use photoshop 7 day in day out and with huge files. The only problem I have besides some more speed is a bug that after a while photoshop goes for a cycle of 10 to 20 seconds where you see the scrolling wheel. At this time it doesn't do anything. I don't have the slightest idea what's causing and it's unpredictable and very very annoying. Hope all these problems and bugs will be solved soon. We all need our work to be made without distractions.

Oh one more annoying problem.The screen redraw problems when you scrool through the document fast. You have to resize and resize back again to force the screen to redraw.... Bad very bad

simonmartin · Dec 21, 2002, 05:03 PM

Originally posted by phobos:
Sorry guys no unwxpexted quits here. And I use photoshop 7 day in day out and with huge files. The only problem I have besides some more speed is a bug that after a while photoshop goes for a cycle of 10 to 20 seconds where you see the scrolling wheel. At this time it doesn't do anything. I don't have the slightest idea what's causing and it's unpredictable and very very annoying. Hope all these problems and bugs will be solved soon. We all need our work to be made without distractions.

Oh one more annoying problem.The screen redraw problems when you scrool through the document fast. You have to resize and resize back again to force the screen to redraw.... Bad very bad

Phobos,

What rig are you running it on?

Simon

phobos · Dec 22, 2002, 01:30 AM

It's a DVI 667MHz powerbook with 512MB of ram and an external 7200rpm firewire disk for scratch disk.
The screen redraw problems (only when you move the dicument fast with the hand tool) have started after version 6. Version 6 had no problems.
On the other version of photoshop when you move through the document and doesn't manage to redraw the screen (cause you have a a huge file) when you stop moving it starts to draw all the little bits and pieces that hasn't managet to redraw. With version 7 it redraws it with whatever bit and piece was in the place the new bit is now. It's a meesy thing....

As for the hanging some people say that there's a malfunction with firewire disks and photoshop.I don't know if this is correct cause Ii have managed to reproduce it without the firewire disk on.

The screen redraw problem isn't very annoying cause I'm not scrolling as a mad on my document.(At least not so often

)
But the 10 to 20 seconds hang is annoying as hell...

Adam Betts · Dec 22, 2002, 03:17 AM

Originally posted by phobos:
Sorry guys no unwxpexted quits here. And I use photoshop 7 day in day out and with huge files. The only problem I have besides some more speed is a bug that after a while photoshop goes for a cycle of 10 to 20 seconds where you see the scrolling wheel. At this time it doesn't do anything. I don't have the slightest idea what's causing and it's unpredictable and very very annoying. Hope all these problems and bugs will be solved soon. We all need our work to be made without distractions.

Same.

Ti 400mhz

kulverse · Dec 22, 2002, 09:32 AM

Originally posted by phobos:
Sorry guys no unwxpexted quits here. And I use photoshop 7 day in day out and with huge files. The only problem I have besides some more speed is a bug that after a while photoshop goes for a cycle of 10 to 20 seconds where you see the scrolling wheel. At this time it doesn't do anything. I don't have the slightest idea what's causing and it's unpredictable and very very annoying. Hope all these problems and bugs will be solved soon. We all need our work to be made without distractions.

This only happens when I go to another app, then return to Photoshop. I get about a 5-10 second rainbow curser. This happens at work on our Dual 1.25's using PS 6 in 9.2.2 as well. Just not nearly as often. We rarely need to leave Photoshop at work anyway, so it's not really an issue. I just chalk it up to PhotoShop just being a mammoth of a program.

I'm really suprised that they got general speed in X to be on par with 9 though. At least on my Dual 800 at home. We're not allowed to boot into X at work yet

phobos · Dec 22, 2002, 09:47 AM

I don't know but I have a feeling that they could optimize the program a hell alot more. Photoshop is starting to get the illustrator road...

godzookie2k · Dec 22, 2002, 11:21 AM

starting??

DeathMan · Dec 22, 2002, 02:05 PM

Runs great for me. I was having that bug where if the computer went to sleep it would shut photoshop down altogether, but I haven't had that for a while now. I didn't do anything that I know of. Its open right now and my computer has been asleep, so i guess its not doing it anymore. Well, isn't that nice?

It never crashed for me. Photoshop is by far the best (big) Carbon App. that I've seen. Illustrator is okay, its slow, but it was slow in 9 too.

The layers effects dialog takes waaaayyy to long, though.

Sounds like you've got something seriously wrong. Have you checked at the adobe forums?

simonmartin · 04:24 PM

Originally posted by DeathMan:
Runs great for me.

Sounds like you've got something seriously wrong. Have you checked at the adobe forums?

No, I might do that...

I know there *is* an issue but Adobe can't nail it. It's possible it's an Apple problem.

I'm amazed that there aren't more people affected though.

I'm going to try a complete system re-install along with PShop...

Simon

MindFad · Dec 26, 2002, 12:54 AM

Dual-800, 768MB, plenty slower in OS X than in OS 9. 10.2.3 and PS v7.0.1. Scrolling and zooming are nothing like 7.0.1 in OS 9. I don't have the special "on par with 9" version, methinks. Speeding up the OS X GUI by Apple even more would be help, no doubt.

Zimphire · Dec 26, 2002, 01:37 AM

Runs oretty good, but sometimes gives me a disk error and tells me it needs to shut down. Whatever that means.

kulverse · Dec 26, 2002, 01:58 AM

Originally posted by MindFad:
I don't have the special "on par with 9" version, methinks. Speeding up the OS X GUI by Apple even more would be help, no doubt.

I dig the sarcasm.

GUI Speed has nothing to do with Filter/adjust/switching between layers/etc...I don't really care if zooming and moving is choppy...as long as it doesnt take more time to do it (which it doesn't). It has been stated already in this thread that the GUI is slower, and the Blending options and File browser need work.

I work all day in OS 9 in PS for a living, then go home to OS X. PS speed is essentially on par. Illustrator, Word, Flash, DreamWeaver, etc are another story all together though.

MindFad · Dec 26, 2002, 11:38 AM

Originally posted by kulverse:
I dig the sarcasm.

GUI Speed has nothing to do with Filter/adjust/switching between layers/etc...I don't really care if zooming and moving is choppy...as long as it doesnt take more time to do it (which it doesn't). It has been stated already in this thread that the GUI is slower, and the Blending options and File browser need work.

I work all day in OS 9 in PS for a living, then go home to OS X. PS speed is essentially on par. Illustrator, Word, Flash, DreamWeaver, etc are another story all together though.

It's definitely not painfully slow, but these few things nag me. And filters are certainly almost on par, if some not even faster. You've got to love not having to worry bringing down your whole system though, and being able to render things in a couple apps and still work in PS.

Let's not speak of those other applications.

sushiism · Dec 27, 2002, 06:19 AM

super speedy and quite quite solid for me, only had it crashed once in about 6 months and i use it most days, not as much as illustrator though which is alspo speedy and has crashed three times

suhail · Dec 27, 2002, 10:37 PM

Originally posted by simonmartin:
Hi,

I'd like to get a handle on how widespread the problems I am having with PS7 on OSX are.

I find PS7 *by far* the most unstable app running on my Mac.

I find it spontaneously quits, without an error message, logs me out of a session altogether or even Kpanics the box. This happens *constantly*.

I run it on a 533DP 1.25 gb RAM. (It is not a problem with bad RAM we are talking about).

I know I'm not the only one but just how many others are having problems?

Let me know.

Simon
London UK

It sounds like a Memory problem, try removing one of your memory DIMMs and see if it crashes. If it still crashes then swap the DIMMs and try again. If that does not do it, then try re-installing PhotoShop, but I am pretty confident that it is a hardware problem.

My Photoshop quits only when I lose my network connection after waking-up from sleep, I had no other issues except for the OSX10.2 bug that disables some short-cut keys.

ReggieX · Dec 28, 2002, 09:08 AM

Do any of you have the "OS X Keyboard Shortcut Fix" installed?

I have no real problems here, G4/400, 1G RAM and my scratch is a 9G Ultra SCSI drive I had left over from my Power Tower. I have it use a max of 256M in the Memory settings, which seems to do fine with my mostly web-based design needs.

I just find the general UI slowness annoying, but it's pretty stable. If you're not using PS for a while and you find it's sucking up CPU in the background, make a new document that's small (say 120 x 120 @ 72 dpi) then close it without saving.

suhail · Dec 28, 2002, 02:56 PM

Originally posted by ReggieX:
Do any of you have the "OS X Keyboard Shortcut Fix" installed?

No, what does that do?

Adam Betts · Dec 28, 2002, 04:22 PM

Originally posted by suhail:
No, what does that do?

It allow you to use System Wide Shortcut Key such as CMD+M to minimize the window. Photoshop also have their own CMD+M but you have the choice to override it or not.

Myself, I turn System Wide Shortcut Key on. I hate inconsistency

A Dent · Dec 29, 2002, 01:50 PM

I haven't run into any reliablity probs, but so far I've just been doing straight photo work. As I turn the machine off at night, I do run macjanitor often as well as xoptimize.
The main snafu has been with printing to a Canon bubblejet. I had been getting great prints with 6. 7 has been a nightmare. In X, the monitor brightness has to be cranked all the way up to get a close match to the print. In 9.2.2, the brightness has to be all the way down, which makes the monitor so dark as to be hard to see. Monitor settings and workspace profile prefs are set the same in both 9 and X. Anyone else having similar probs?
Thanks
G4/400gigether,1.35gRAM,9.2.2,X1.5(soon jag)

suhail · Dec 29, 2002, 02:01 PM

Originally posted by A Dent:
The main snafu has been with printing to a Canon bubblejet. I had been getting great prints with 6. 7 has been a nightmare. In X, the monitor brightness has to be cranked all the way up to get a close match to the print. In 9.2.2, the brightness has to be all the way down, which makes the monitor so dark as to be hard to see. Monitor settings and workspace profile prefs are set the same in both 9 and X. Anyone else having similar probs?

You don't calibrate your monitor to your inkjet, nor your inkjet to your monitor. You calibrate your inkjet and monitor to CMYK values.

Burn · Dec 31, 2002, 12:26 PM

godzookie2k - do you use a secondary disk/partition for scratch? or the main system disk? Does selecting the Purge cmd help? or running MacJanitor?

It's annoying to have to perform these steps as part of the workflow - but found that running Purge has prevented(?) any further crashes for me.

My BIGGEST annoyance so far is the waste cycles issue. My Ti550 is VERY quiet.. on a session of email/surfing/light work - first stage fan rarely comes on.. if PhotoShop happens to be lingering in the background however (with NO file open) - it's fan 'hell'.

I think I have busted that app hogging as much as 39% of the CPU!! WotaPig!!

Originally posted by godzookie2k:
I have problems, but not nearly as badly as yours are. It does unexpectedly quit, but I find it chews through system scratch disk space due to its constantly sucking cycles, even if its hidden in the background and doing nothing, and its slow as molasass.

DP500 gigoram